The issue that was affecting Skype for Business response groups has been resolved. Response groups should now be behaving as expected. If your response group is still not behaving as expected, please either update your current ticket with IT Support (if you...
An issue affecting Skype for Business response groups is currently being investigated by Technology and Digital Services (TDS) staff. The issue is not affecting direct calls or Touchpoint calls. TDS apologises for the inconvenience, and updates will be made...
TDS next maintenance window is scheduled for Saturday 13th April 2024. As a result, some IT (Information Technology) services will experience periods of disruption. Staff and students working or studying physically on campus should expect...
Please note our adjusted IT Support hours for the upcoming Easter holiday period: Good Friday: Closed Easter Saturday: Open from 9:00 am to 5:00 pm Easter Sunday: Closed Easter Monday: Open from 9:00 am to 5:00 pm Should you require assistance during these times,...
TDS next maintenance window is scheduled for Saturday 16th March 2024. As a result, some IT (Information Technology) services will experience periods of disruption. Staff and students working or studying physically on campus should...
UNE Campus WiFi Planned Outage Technology and Digital Services (TDS) will be undertaking some essential work on the UNE Armidale Campus WiFi network on Wednesday 13th March 2023 between 7pm and 10pm. During this time, the UNE WiFi network will...
Technology and Digital Services (TDS) staff have been preparing some changes to Atlassian applications. Support for Atlassian server products has reached end-of-life, and as a result, UNE’s Atlassian products are being migrated to the cloud in two...
Technology and Digital Services (TDS) are currently attending to a major incident. Hardware in our phone network infratructure has developed a fault, and as such, calls into and out from the University are intermittently experiencing issues, with some calls not...
We are currently experiencing issues with receiving emails from external sources. TDS staff are investigating the cause of this. While emails from external sources are coming into our mail servers, there is a substantial backlog and it is taking some time to...