TDS Scheduled maintenance – 9 April 2022

by | Apr 5, 2022 | TDS Announcements

The next TDS maintenance window is scheduled for Saturday 9th April, 2022 between 6am and 6pm. As a result, some IT services will experience periods of disruption. Staff and students working or studying physically on-campus should expect intermittent outages as...

NVivo12 license has been renewed

by | Dec 9, 2021 | TDS Announcements, Uncategorized

Hi all,  After some delay, IT Support now have the new license details for NVivo 12. If you currently have the expired license, please contact IT Support on 02 6773 5000 with a TeamViewer session ready, and we can enter the license key through TeamViewer. If you...

NVivo license renewals

by | Nov 12, 2021 | TDS Announcements

We are currently in negotiations for the renewal of our licenses for NVivo, the Qualitative Data Analysis software used mainly by our researchers. If you use NVivo, you may experience some licensing issues over the weekend. This will be temporary, and we hope to have...

Unplanned IT Outage

by | Jun 11, 2020 | TDS Announcements

We are currently experiencing some network outages at UNE this morning which has affected call management for certain support teams. Some of the teams affected include the IT Service Desk, Student Success, and the Future Students Team. If you are struggling to get in...

IT Service Desk – Dixson Library Office Closure

by | Mar 23, 2020 | TDS Announcements

Due to staffing issues and social-distancing requirements, the face-to-face IT Service Desk in Dixson Library will be closing from 1pm today until further notice. The IT Service Desk will still be fully contactable by phone, email, or self-service: Phone +61 2 6773...