RESOLVED: Network issues 3 November 2023

TDS is currently experiencing an unplanned network outage affecting all on-site connections, as well as VPN connections. TDS are currently working to resolve the issue as soon as possible; updates will be made as soon as available. UPDATE 9.59am: The network issue...

Phone issues at UNE – Resolved 12noon.

We are currently experiencing issues with our phone systems at UNE. Affected areas include: Student Services Future Students Team IT Support Office of Professional Learning People and Culture Wellness Centre TDS are endeavouring to restore the services. We apologise...

Unscheduled onsite network outage

Between 5.40pm and 6.15pm tonight (25 September 2023), TDS experienced a short, unscheduled network outage. This affected on-site users, as well as staff members connecting to the UNE VPN (GlobalProtect). Online students accessing Moodle and onsite resources should...

Student network issues

UPDATE 1.32pm – This issue has been resolved – please contact IT Support if you continue to have any issues. TDS have received reports of students being unable to access the wired network on-campus. This is mostly affecting student lab machines,...

TDS Scheduled Maintenance – March 2023

TDS next maintenance window is scheduled for Saturday 11 March 2023.   As a result, some IT (Information Technology) services will experience periods of disruption.   Staff and students working or studying physically on campus should expect intermittent outages as...