What Are Your Signature Words?

What Are Your Signature Words?

I once worked for a nice fellow who used the word “flag” very, very often. He flagged this and that and commented that others had flagged something or other. He used the word to mean many things — I never knew which meaning he was applying in a particular statement....
How Cool Are You?

How Cool Are You?

I just read Thomas Hodgkinson’s new book on how to be cool. I know — you wonder why someone as cool as I am would read that book — you cannot imagine me being any cooler than I am. But you could be wrong. Hodgkinson lays out nine criteria for being...
Close Messages with Style

Close Messages with Style

I used to close letters with “Sincerely, John.” I decided to warm up a bit and changed to “Regards.” Recently, some young friends have told me that my closing is too formal and cold. I need to warm it up some...