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[Resolved] Major Incident – Inbound/Outbound Call issue

by Patrick | Mar 4, 2024 | TDS Announcements

Technology and Digital Services (TDS) are currently attending to a major incident. Hardware in our phone network infratructure has developed a fault, and as such, calls into and out from the University are intermittently experiencing issues, with some calls not...

[Resolved] Major Incident – External email issues

by Patrick | Feb 23, 2024 | TDS Announcements

We are currently experiencing issues with receiving emails from external sources. TDS staff are investigating the cause of this. While emails from external sources are coming into our mail servers, there is a substantial backlog and it is taking some time to...

[Resolved] Major Incident – On-Campus phone issues

by Patrick | Feb 19, 2024 | TDS Announcements

After this weekend’s scheduled maintenance, TDS have received reports that on-campus handsets are not signing into Skype for Business.  Some key business areas still use the Polycom handsets. Calls are still able to be made to the University, and areas...

TDS Scheduled maintenance – February 2024

by ttanner3 | Feb 13, 2024 | TDS Announcements

TDS next maintenance window is scheduled for Saturday 17th February 2024.    As a result, some IT (Information Technology) services will experience periods of disruption.    Staff and students working or studying physically on campus...

2024 Australia Day – IT Support Hours – Staff and Students: 

by ttanner3 | Jan 23, 2024 | TDS Announcements

Australia Day – Friday 26th January 2024 – 9:00 to 5:00pm (Available for phone and ticket support only). Saturday 27th January 2024, return to normal operating hours.  IT Support operating hours are Monday – Friday 8:30 to 8:00pm and Weekends:...

TDS Scheduled maintenance  – January 2024 (Full Weekend)

by ttanner3 | Jan 8, 2024 | TDS Announcements, Uncategorized

TDS next maintenance window is scheduled for Saturday 13th and Sunday 14th January 2024.   This is a full weekend scheduled maintenance.   As a result, some IT (Information Technology) services will experience periods of disruption.    Staff...
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