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Core network upgrade – Thursday, 14th September between 8:30pm and 9:30pm – all services affected

by Martina Linnemann | Sep 13, 2017 | TDS Announcements

ITD will be updating the firmware on the core network router to address a software issue that causes random hardware resets which could occur at any time – the upgrade is to a version recommended by the manufacturer to address this issue. This work is scheduled...

IT Maintenance Outage – Saturday, 9th September 2017 (6am – 6pm)

by Martina Linnemann | Sep 4, 2017 | TDS Announcements

The next IT maintenance is scheduled for Saturday, 9th September 2017 between 6am and 6pm. As a result, some services will experience periods of disruption. For all areas, staff and on-campus students should expect intermittent outages as systems are restarted...

IT Customer Service – let us know how you think we are performing in our annual survey

by Martina Linnemann | Aug 8, 2017 | TDS Announcements

The University of New England along with most universities in Australia and New Zealand is participating in a benchmarking exercise for IT service quality. I would like to invite you to participate in the benchmarking by completing a short survey about your...

Scheduled IT Maintenance: (6am – 6pm) Saturday, 12th August

by Martina Linnemann | Aug 8, 2017 | TDS Announcements

The next IT maintenance is scheduled for Saturday, 12 August 2017 between 6am and 6pm. As a result, some services will experience periods of disruption. For all on-campus areas, staff should expect intermittent outages as systems are restarted following maintenance...

Echo360 (Lecture Recordings) – unavailable this Saturday, 22nd July between 7.30am and 4.00pm

by Martina Linnemann | Jul 20, 2017 | TDS Announcements

ITD and TaLS will be performing maintenance on the university lecture capture system, Echo360, between 7.30am and 4.00 pm (at the latest) on Saturday, 22th July. As a result of this scheduled maintenance, access to recordings / playlists in Echo360 access will be...
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