Core network upgrade – Thursday, 14th September between 8:30pm and 9:30pm – all services affected

Posted by | September 13, 2017 | ITD Announcements | No Comments
ITD will be updating the firmware on the core network router to address a software issue that causes random hardware resets which could occur at any time – the upgrade is to a version recommended by the manufacturer to address this issue.
This work is scheduled for between 8:30pm and 9:30pm on Thursday, 14th September.
During this time there will be two disruptions to all services for up to 10 minutes each.
If you are experiencing any issues after that time, please contact the IT Service Desk (https://une.service-now.com/sp_it, 67735000 or servicedesk@une.edu.au)