Scheduled maintenance – September 2021

Scheduled maintenance The next maintenance window is scheduled for Saturday, 18th of September between 6am and 6pm. As a result, some IT services will experience periods of disruption. Staff and students working or studying physically on campus should expect...

CourseLoop Upgrade – Release 21.1

CourseLoop will be unavailable to UNE staff from 12pm noon Friday 17 September 2021 until approximately 12 noon on Monday 20September to enable the upgrade to take place. Please note there is no impact on the UNE Course Handbook or Prospective Student Catalogue,...

Callista Upgrade

The Callista Student Management System will be unavailable for a scheduled upgrade between 12 noon, Friday 19 June and 12 noon, Monday 22 June. Other systems that rely on Callista will also be unavailable during this time, including Online Enrolment, Parts of MyUNE...

Unplanned IT Outage

We are currently experiencing some network outages at UNE this morning which has affected call management for certain support teams. Some of the teams affected include the IT Service Desk, Student Success, and the Future Students Team. If you are struggling to get...

Major Disrutption of Services

ITD is currently working to rectify a major disruption to service that has occurred within our Datacentre. What is affected? Currently, we are aware that all services requiring authentication are down, including Myune and Moodle.  ITD will provide further...