IT Support will be as follows for the coming Long Weekend: Saturday 10th June, 2023: 9:00-5:00pm Sunday 11th June, 2023: 9:00-5:00pm Monday 12th June, 2023: 9:00-5:00pm To request help you can log a request via: ServiceNow portal or by calling our team on +61 2...
This weekend, one of UNE’s major systems will be undergoing an upgrade and is expected to impact several other services. From 3pm Friday 26th May, to approximately midday Monday 29th May the following systems used by students will be offline: myUNE Online enrolment...
TDS (Technology and Digital Services) next maintenance window is scheduled for Saturday 20th May 2023. As a result, some IT (Information Technology) services will experience periods of disruption. Staff and students working or...
TDS next maintenance window is scheduled for Sunday 16th April 2023. As a result, some IT (Information Technology) services will experience periods of disruption. Staff and students working or studying physically on campus should...
March desktop updates will be released today, Thursday 16 March, and set to install this evening after 17:30. If you leave your device on this evening/overnight the updates will install and the device will reboot automatically ready for use on Friday morning If you...
TDS next maintenance window is scheduled for Saturday 11 March 2023. As a result, some IT (Information Technology) services will experience periods of disruption. Staff and students working or studying physically on campus should expect intermittent outages as...
Between 1pm and 4pm on Saturday 18 February 2023, TDS staff will be conducting maintenance on some network infrastructure which will affect access to on-campus services. This will affect logging into Moodle, MyUNE and some other services intermittently throughout...
TDS Scheduled maintenance TDS next maintenance window is scheduled for Saturday 18th February 2023. As a result, some IT (Information Technology) services will experience periods of disruption. Staff and students working or studying physically on campus...
The CourseLoop production environment will be unavailable to staff from 2pm on Thursday 2 February until approximately midday on Monday 6 February to enable the upgrade to take place. Reminder of this outage will be provided to identified UNE CourseLoop users one...
Australia Day - Thursday 26th January 2023 – 9:00 to 5:00pm (Available for phone and ticket support only) Friday 27th January 2023, return to normal operating hours. IT Support operating hours are Monday - Friday 8:30 to 8:00pm and Weekends: 9:00 to 5:00pm We...