UNE is currently experiencing an unexpected intermittent system issue (04/01/2026). Our teams are actively working to resolve the matter. Please allow time for updates to be applied and for full access to be progressively restored. We appreciate your patience and...

The IT Support team would like to thank you for your continued support throughout 2025.   We wish you a safe and relaxing holiday season filled with peace, joy, and time with those important to you.  Merry Christmas and best wishes for a...

We would like to inform you about an upcoming scheduled IT maintenance for Technology and Digital Services (TDS). This maintenance is essential to ensure the continued reliability and security of our TDS environment.   Maintenance Details:  ...

An upgrade to our Shibboleth authentication service is scheduled for Wednesday, 10 December, between 6:00pm and 7:00pm. During this window, sign-on access to several key business applications — including Callista, Technology One, Web Kiosk, ServiceNow, Archibus and...

UPDATE - The issue has been identified and resolved. Unfortunately, UNE is experiencing issues with its SSO platform and this is causing login failures and issues with multiple web platforms including MyLearn, SRM, WebKiosk. Our team is working to resolve this as...

We would like to inform you about an upcoming scheduled IT maintenance for Technology and Digital Services (TDS). This maintenance is essential to ensure the continued reliability and security of our TDS environment.   Maintenance Details:  ...

Due to staff availability, our IT Support hours will be adjusted this weekend, 1st and 2nd November 2025. 🕘 Updated operating hours: Saturday & Sunday: 9:00 AM – 2:00 PM(Normal hours: 9:00 AM – 5:00 PM) If you require assistance outside these times, please...