UPDATE: CrowdStrike remediated the issue by performing a roll-back and are investigating all process around the update causing outages. TDS teams will continue to mitigate risk and loss of services where possible during this time and assess the full impact of...

TDS will be updating critical networking equipment on campus on Thursday 18th July between 9pm and 11pm.  This work is being completed to address software bugs in the operating systems that resulted in network performance issues on Monday 15th July.  This...

After maintenance on Saturday 13 July, UNE is experiencing degraded network performance. This is affecting the wired and wireless network campus-wide, as well as the VPN. Technology and Digital Services (TDS) staff are investigating. Updates to come.

TDS (Technology and Digital Services) next maintenance window is scheduled for Saturday 13th July 2024.    TDS will be undertaking critical work on UNE’s campus firewalls and core network routers; this work is part of TDS’ core network and firewall...

On Saturday 29th June between 0900 and 1200 TDS will be undertaking critical work on UNE’s campus firewalls, this work is part of TDS’ core network and firewall upgrade project replacing old infrastructure with new modern infrastructure with improved performance...

TDS next maintenance window is scheduled for Saturday 15th June 2024.     As a result, some IT (Information Technology) services will experience periods of disruption.     Staff and students working or studying physically on...

An issue affecting some of UNE's Skype for Business Response Groups this morning has been identified and rectified at 11am. Response groups that were affected by this issue were not delivering calls to staff members, and depending on how the response group was...

An issue that occurred in February 2024 has been identified that affected a subset of students commencing studies in Trimester 1 2024. This caused the student accounts to provision without an email mailbox. Technology and Digital Services (TDS) staff have rectified...

This weekend, one of UNE’s major systems will be undergoing an upgrade and is expected for impact several other services. From 4pm Friday 24th May, to 9am Monday 27th May the following systems used by students will be offline:  myUNE Online enrolment...

TDS’ next maintenance window is scheduled for Saturday 18 May 2024.    As a result, some IT (Information Technology) services will experience periods of disruption.  Staff and students working or studying physically on campus should expect...