What is the UNE Crisis Support Line?
The UNE 24/7 Crisis Support Line is an external, confidential crisis support service now accessible for staff 24/7. The aim of the support line is to help staff gain immediate access to Crisis Support Workers who can assist if they are experiencing a crisis or if they’re supporting someone who is highly distressed. The crisis support line is completely free for calls or texts and staff can remain completely anonymous.
The UNE after-hours crisis support line is for any UNE staff member needing help to:
- Gain immediate relief from emotional distress
- Explore coping strategies for a current crisis
- Safely manage any immediate threats to life or safety
- Focus on specific next steps and pathways for long-term solutions.
The crisis line acts separately to UNE’s employee assistance program and is not an ongoing counselling, relationship, therapy or treatment service.
Accessing the UNE Crisis Support Line:
Call: 1300 661 927
Text: 0488 884 169
Let them know you are a staff member of UNE
In an emergency:
ALWAYS call 000 (ask for Ambulance/Police/Fire), then call (or ask someone to call)
UNE Security on (02) 6773 2099 who can provide general assistance while awaiting Emergency Service
Please visit the Healthy People webpage under 24/7 Crisis Support for further information.