Australians are being warned to be on the lookout for even more scams as we enter tax season – a prime period for cybercriminals to target unwary individuals and businesses.

AUSCERT, Australia’s first computer emergency response team, says it has seen an increase in phishing scams that impersonate MyGov and the Australian Tax Office (ATO).

Phishing emails often impersonate official entities and contain convincing logos and language to deceive recipients and urge users to click on a link, scan a QR code or download an attachment.

These emails also claim that urgent action is required to avoid account suspension and attempt to trick users about a pending tax refund, highlight issues with a tax return or demand immediate action to avoid penalties.

These emails include links leading to malicious websites that could steal Personally Identifiable Information (PII) or sensitive data like user credentials or credit card details. Additionally, this may lead to the installation of malware on your device, creating a backdoor for cybercriminals to monitor activities, track your behaviour, and steal login information.

To protect yourself from ATO and MyGov scams

• Verify the source: Do not respond to unsolicited emails, text messages, or phone calls claiming to be from the ATO, MyGov or any government agency. If it is an email, double-check the email address and sender information to confirm authenticity. Remember, the ATO or MyGov will never ask for sensitive information via email or SMS.
• Be wary of suspicious calls: If you receive a suspicious call from someone claiming to be from the ATO and demanding payment to receive a tax refund it is advisable to end the call immediately.
• Exercise caution with links and attachments: Avoid clicking on links or downloading attachments from unsolicited emails or text messages.
• Be cautious of urgent requests: Be wary of emails, text messages and phone calls pressuring you to act quickly or provide personal information.
• Protect personal information: Avoid sharing personal or financial details in response to emails, phone calls or text messages. Always be careful when providing information online.
• Report suspicious emails: Please report all suspicious emails you receive using the Outlook report message add-in, this will help protect other University members.
• Keep software up to date: Ensure that your devices have the latest security updates and antivirus software to protect against malware and phishing attempts.

If you think your identity has been stolen or have become the victim of a tax-related scam, contact IDCARE on 1800 595 160 or via their official website.

If you suspect your UNE account may be compromised, please reset your password as soon as possible and contact the IT Support team for assistance.

Telephone: +61 (2) 6773 5000 or toll-free 1800 763 040

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