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We know there’s a lot to take in at the beginning of your studies. Our main goal is to give you everything you need to succeed, but we understand that the amount of information can be overwhelming.  

That’s why we’re inviting you to an Open Q&A panel of UNE support staff on Wednesday 9th of March 12.00pm – 1.00pmAEDT to kick off Check-up Week activities.

Come along and ask any burning questions to our support staff from the following teams:  

  • First Year Advisors  
  • Student Connect  
  • PASS – Peer Assisted Study Sessions  
  • Exams  
  • Dixson Library  
  • Enrolments 
  • IT  
  • Counselling 

Please go to UNE101 in Moodle for more information on the session including to access the zoom links and the student forum where you can submit questions to us in advance of the live session.  

So, what is Check-up Week? 

Check-up Week is Week 2 of Trimester 1 (the week beginning 7 March).  

Check-up Week will feature the following events:

More info is available in our UNE101 Moodle Site.

Ensuring your wellbeing during this trimester starts with you, during check in week or even anytime during the next two weeks, we’d like you to ask yourselves the following questions, so we can help you make the best decisions for about your studies:  


  1. SELF CHECK – Is my current study load working for me?

Monday 21st March is Census Date, Census Date just refers to the last date to withdraw from a unit without paying the fee for it.  

It’s a good time to step back and consider how you’re feeling about your studies so far. You’ll have already had an assessment or two by this point, or may have experienced changes such as increased work hours, the return of the school routine, family responsibilities or ill health, all of which can impact on the amount of time and energy you’re able to devote to your studies.  

If you’ve fallen behind in one or more of your units in the weeks leading up to census date, you may want to evaluate whether you have enough time available to you each week to comfortably catch up in those subjects in order to demonstrate your true capabilities for the trimester. As a guide, UNE recommends that you spend 12-15 hours per week, per unit, on your study (this includes time spent doing readings, watching lectures, conducting research, working on assessments or study notes etc). You might like to use our helpful time management tool to work out how many hours you have spare for study each week.  

You should also have a better understanding of the requirements of your units by this point. If you’re finding a particular unit more challenging than you’d anticipated and feel you might need some additional support, it’s a good idea to get in contact with your Unit Coordinator or the Student Support Team  to discuss the options available to you!  


  1. MAKE A DECISION BEFORE MONDAY 21ST MARCH – How many units do you think you can sustain?  

As much as we wish we had the answers, you’re going to need to make a call about your study load based on your individual circumstances.  

If you don’t think you’ll be able to catch up or keep up in a unit, or you feel that taking a break for the trimester would be best for you, then it is important to complete the withdrawal process before 11:59pm on Monday 21st March.  

You can book a call with a Student Advisor but please keep in mind these bookings are best made in advance as we do start to get very busy in the coming weeks.  



>IF you need to amend your study load, please complete the relevant forms online before midnight on MONDAY 21ST MARCH – Withdraw or amend your unit enrolment, then fill in either a deferral or intermission (leave of absence) form. 

If you need to lighten your study load or if you have decided to take the trimester off for any reason, as long as you withdraw from your unit/s before 11:59pm on the 21st of March then you will not be charged for the unit/s.  

If you are a new student (commencing Trimester 1, 2022) you’ll need to complete a deferral form once you’ve withdrawn from your units.  

If you are a continuing student, having commenced Trimester 2 or 3, 2021 or before, it’s in your best interest to pause your studies by requesting an intermission (leave of absence) using this form. 

>IF YOU ARE STAYING TO STUDY THIS TRIMESTER, CHECK-UP WITH YOUR UNIT COORDINATOR ON YOUR SITUATION – If you decide to continue, please check in with your Unit Coordinator and make them aware of any challenges you are facing with getting through your studies. 

Your Unit Coordinator will be able to suggest options which may be possible to ensure your make your way through your studies.  


  1. SELF CHECK – Am I coping?

If you would like to receive some support to cope with your study journey, we’d recommend first having a look at our range of online resources to help you cope. We also have a wonderful team of counsellors you can access as a UNE student:  


Current students (on-campus or online) can access free and confidential UNE student Counselling and Psychological Services (CAPS). We offer phone, or zoom online appointments.  

At your first contact you can book a 30-minute Wellness Check. During this appointment a staff member will discuss your current needs (i.e. counselling, Student Accessibility and Wellbeing, academic support etc) and work out a plan to support you, which may include referral to other services. If you need a counsellor, we can arrange an appointment.  

Study Gym Session   

Or you may want a ‘study gym’ session where one of our counsellors becomes your ‘personal trainer’ to help: 

  • boost your confidence 
  • overcome exam or presentation anxiety 
  • manage your time 
  • avoid procrastination, and/or 
  • improve your concentration and memory for effective exam revision

To book an appointment:  

Call our reception during office hours (Mon-Fri, 9am-4pm)  on +61267732897 or email 


If you need counselling for an urgent matter, the counsellors will endeavour to see or speak with you that day, if your call is made in office hours.  

Phone 02 6773 2897. 

If this is not possible or if a matter arises outside our normal office hours then the following contacts may be of assistance.  

UNE After Hours Crisis Support Line Weekdays 4.00pm to 9.00am AEST. Weekends and Public Holidays 

  • Phone: 1300 661 927  
  • Text: 0488 884 169  

National support contacts     


  1. ASK US WHEN YOU ARE FEELING STUCK – one of the most important things to do as a student to ensure you stay on track is engage with us and ask us!

If you’re stuck on a particular assessment instruction, learning content, lecture, accessing resources either in Moodle or on the library website, please ASK US.  

  • Post in your discussion forums questions to your Unit Coordinators as there is a huge chance other students may benefit from the same guidance  
  • Connect with your peers in the forums about the week’s content and tasks  
  • Contact our Library if you need support to access or locate library resources  
  • Submit an ASKUNE query if you need of help with enrolment, progression etc. 
  • Contact our Academic Skills Office if you need support with academic writing, you can also access referencing tip sheets as well as writing and time management tip sheets  
  • If you have a medical condition which makes study challenging for you, please contact our Accessibility and Wellbeing Team to request a study access plan  
  • Book a ‘study gym’ session with our counsellors to access support to manage your time and general navigation of your studies throughout the trimester.  
  • If you’re having troubles with technology, give our IT Service Desk a call on 02 6773 5000  
  • For COVID related support please have a look at the Support UNE has available to Students

We have so much support available here at UNE, we simply need you to put your hand up and let us know you need it.  

Stay safe and take care.