Need to adjust your study load due to COVID-19 impact in the last week? Read the latest update here

Published On March 31, 2020 | By Amy | Latest News, News

With all of the changes happening because of COVID-19, we’re aware that many students are being affected and may wish to alter your enrolment load.

While it is too late to enrol in new units for Tri 1, you can still withdraw without penalty (if affected by COVID-19).

Students should submit their case for withdrawal to AskUNE before close of business (5pm) on Thursday the 2nd of April. All on time requests as a result of COVID-19 impact will backdated to the Census date and will not incur Unit fees, SAFF Fees, or HECS.

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5 Responses to Need to adjust your study load due to COVID-19 impact in the last week? Read the latest update here

  1. Sylvia says:

    That’s not much notice. What does “affected by Covid-19” actually mean? Does it mean if we have it or a family member has it? Or if we have to work longer hours due to working in health care? Or if we are so frazzled we can’t concentrate on our studies?

    • Amy says:

      Hi Sylvia,
      If your circumstances have changed or do change in the future following the Census Date, you will always have the option of applying for a Remission of Fees to seek recovery of your fees. You can find more information here: https://askune.custhelp.com/app/answers/detail/a_id/641/kw/remission
      This announcement refers to some additional leeway that UNE is able to provide due to COVID-19 impact but for our students who have been in contact about their circumstances.
      Affected by COVID-19 is quite broad as it will mean different things for different students. Essentially, if your circumstances have changed between the 23rd March and now, in any significant and unexpected way that means it’s now unreasonable for you to proceed with your intended Trimester 1 enrolment, then you can send your case through to the Student Success Team to request a backdated withdrawal. This could include (but certainly isn’t limited to) a change in working situation (whether that be additional hours now required of you, or less hours now available to you resulting in financial pressure), a change in childcare arrangements resulting in less time to focus on studies, certainly the illness of you or a family member you need to take care of as you’ve mentioned, or a variety of other circumstances.
      If you’re unsure, but feeling that you need to withdraw, I’d encourage you to give the Student Success Team a ring on 02 6773 2000 for assistance putting your case together.
      I hope this helps, and if you have further questions or would like to discuss your circumstances you can also reach us through direct message at http://www.facebook.com/UNESupport
      Kind regards,
      Amy

  2. Jo Williamson says:

    Hi
    If we have submitted our case to AskUNE do we then need to formally withdraw from the unit online or wait until we hear back from AskUNE first?
    Thanks
    Jo

    • Amy says:

      Hi Jo,
      I’m sorry for the delay getting back to you! If you’ve put your case in writing through AskUNE to request a backdated withdrawal, then you won’t need to go through the withdrawal steps in myEnrol, just wait to hear back from the team. 🙂
      Kind regards,
      Amy

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