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The HELP policy and programs team are in the final design stage of a new HELP/VSL loans portal for students around the implementation of the new combined HELP loan limit that commences from 1 January 2020. The portal will be called myHELPbalance.

We need your help!

Your input regarding the intended changes is greatly appreciated. To share your thoughts, please complete the survey available through the page below. The survey will take roughly 3 minutes to complete and is accessible on all devices. The survey will be open until Friday 9 August 2019.

If you have any questions, you can get in contact via email at