We would like to inform you about an upcoming scheduled IT maintenance for Technology and Digital Services (TDS). This maintenance is essential to ensure the continued reliability and security of our TDS environment. During this maintenance window, some systems will be temporarily unavailable.
Maintenance Details
Date: Saturday 12 April 2025
Time: 6:00am – 6:00pm
Purpose of Maintenance
Software Updates: We will be applying necessary software updates to improve system performance and security.
Database Optimisation: Database maintenance will be performed to ensure data integrity and system responsiveness.
Security Enhancements: We will implement security patches to protect against potential vulnerabilities.
What do you need to do?
No work is planned on MyLearn. However, we recommend that you download any materials (such as readings and lecture recordings) you require over the weekend. If access via MyUNE is not available, please access your units directly in MyLearn. Student Email (Office365 emails @myune.edu.au) should be available throughout the day, though there could be interruption to login. TDS make every effort to complete maintenance as quickly and efficiently as possible.
To view the planned maintenance window dates for 2025, please see IT Maintenance Dates on the UNE website.
IT Support will be available during the weekend from 9am to 5pm. Please contact via phone on 1800 763 040 or via the IT Service Portal if you have problems after the maintenance window.
