In accordance with the ITD’s scheduled maintenance window plan, the next maintenance event will occur on Saturday the 17th July 2010.

ITD will be performing maintenance work between 6:00am and approximately 6:00pm and as a result of this a number of systems and services will be unavailable during this period.

• Internet and wireless will be disrupted for short periods between 6am and 8am – a couple of minutes at a time.

• Maintenance of databases will occur between 6am to 11am and major applications such as online teaching (Blackboard, Sakai, esubmission), Callista, HR and Finance will be unavailable during that period.
• Additional work is being undertaken on the Finance system between 11am and 2pm.
• New network equipment is being installed in Level 1, TC Lamble and no network access will be available from that location between 6am and 12noon.
• Upgrades and patches are being applied to servers between 6am and 6pm.  Short outages will affect many applications during the day.

This event is one of a regular schedule of maintenance windows during which essential upgrades and maintenance improvements are applied to University systems. The schedule of maintenance windows for 2010 is  on the ITD website (http://www.une.edu.au/it-services/policies/ ).

Schedule times may vary to cater for important events such as residential schools and notices regarding the schedule of maintenance windows will be posted on the ITD Services Announcements web page before each scheduled window.

Please check the ITD service announcements web page regularly for information relating to ITD services interruptions and planned events.

Should you require any further information or wish to provide feedback in anyway please contact the Service Desk team on 02 6773 5000 or via servicedesk@une.edu.au.

We thank you for your co-operation and apologise for any inconvenience caused.