Navigating the complexities of third party provider (TPP) arrangements just got easier. The Education Quality Directorate is pleased to announce an updated one-stop-shop intranet site, and a new GenAI-powered TPP Assistant. These tools are designed to empower you to establish, manage, and renew partnerships effectively.
Why This Matters
As you know, TPP arrangements form part of UNE’s strategic activities, but they also carry inherent risks and significant compliance obligationsunder the HESF. Our new resources are designed to provide clarity and support to all staff involved in these partnerships, ensuring we manage our risks effectively and maintain the highest standards of quality and compliance.
The Refreshed TPPA Intranet Site
This new site centralises all the information you need to establish, manage, and monitor a TPP arrangement successfully.
It provides:
- Step-by-step guides for the entire TPP lifecycle
- Summary of responsibilities
- for Heads of School, Executive Deans, the Joint Management Committee (JMC), and other key stakeholders.
- Templates and checklists
- for support of intent, due diligence, annual reports, and more.
- New guidance for identifying TPPA Articulation Arrangements
- Third Party Provider Register
We encourage you to bookmark this site as the single source of truth for all TPP arrangements matters.
Introducing the UNE TPP Assistant
To complement the intranet site, we have also launched the UNE TPP Assistant. This GenAI-powered tool has been trained on our policies, guidance, and lessons learned from previous arrangements.
You can use it to:
- Ask questions about the TPPA process. For example:
- What are the first steps to propose a new TPP?
- What needs to be in the JMC annual report?
- Quickly clarify roles and responsibilities.
- Get guidance on potential risks and mitigation strategies.
- Find the specific template or document you need.
The assistant is available 24/7 to provide immediate support.
While the UNE TPP Assistant serves as a good first point of reference for general inquiries and standard processes, it an informational and guidance assistant only. It is not a decision maker. Users must consult with the Education Quality Directorate for specialised advice regarding complex scenarios, novel arrangements, or high-risk situations. Should you note any issues with the performance of the assistant please contact quality@une.edu.au.
Next Steps
We encourage you to explore the refreshed TPPA Intranet Site and try out the new UNE TPP Assistant for your next query.
Should you have any questions or require direct support, please do not hesitate to contact the Education Quality Directorate – quality@une.edu.au.