Staff who have completed the Complaint Handling for frontline staff training will be given priority to attend the Managing unreasonable complaint conduct training as it is a recommended pre req. Unreasonable conduct by complainants can take up an inordinate...
This workshop provides participants with the necessary skills and strategies to respond to clients and customers confidently, effectively and efficiently. Participants are provided with a model for dealing with complaints, examining different types of complainant...
Visit a UniSuper financial adviser on campus No matter what stage of life you’re at, UniSuper Advice can offer you quality financial advice. Why not come along to a complimentary on-campus advice appointment to find out first hand if UniSuper Advice can help your...
