2016, Volume 19, Paper 111

ISSN: 1442-6951

Using continuous improvement and innovation principles for strategic planning in a government department

Garry Griffith – Principal Research Scientist, NSW Department of Primary Industries, Armidale NSW 2351
John Mullen – Research Leader, Economics Research, NSW Department of Primary Industries, Orange NSW 2800

Abstract

Continuous Improvement and Innovation (CI&I) is both a management process and a management strategy. In this paper we describe how CI&I principles have been used in a strategic planning context by the research economists’ group in the NSW Department of Primary Industries. We provide some background on the development of CI&I as a management concept and describe the steps involved in implementing the CI&I process in this context. We conclude with some observations about the usefulness of this approach for planning in a government department.

Keywords: Continuous improvement and innovation, process, strategy, planning, action.

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