IT

Dear Students, As UNE has commenced a reduced attendance model in response to COVID-19, the IT Service desk team would like to assure you that we will be continuing to operate to assist with technical...

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The next IT maintenance is scheduled for this Saturday, 14th March between 6am and 6pm. As a result, some services will experience periods of disruption. Staff and on-campus students should expect intermittent outages as systems...

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The next IT maintenance is scheduled for this Saturday, 15th February between 6am and 6pm. As a result, some services will experience periods of disruption. Staff and on-campus students should expect intermittent outages as systems...

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Update 25/11/2019: We understand that many students have had issues logging into MyUNE and Moodle over the weekend, and with today being Census Date (11:59pm tonight) we know that this is a stressful time to...

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IT will be making some changes to the login systems of Moodle and MyUNE tonight, Wednesday 20 November after 10:30pm. This is only scheduled until 3am the following morning, Tuesday 21 November. If you are...

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Scheduled IT Maintenance The next IT maintenance is scheduled for this Saturday, 16th November 2019 between 6am and 6pm. As a result, some services will experience periods of disruption. Staff and on-campus students should expect intermittent...

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Scheduled IT Maintenance The next IT maintenance is scheduled for this Saturday, 26th October 2019 between 6am and 6pm. As a result, some services will experience periods of disruption. Staff and on-campus students should expect intermittent...

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Scheduled IT Maintenance The next IT maintenance is scheduled for this Saturday, 21st September 2019 between 6am and 6pm. As a result, some services will experience periods of disruption. Staff and on-campus students should expect intermittent outages as...

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The next IT maintenance is scheduled for this Saturday, 17th August 2019 between 6am and 6pm. As a result, some services will experience periods of disruption.   Staff and on-campus students should expect intermittent outages...

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IT maintenance is scheduled for tomorrow, Saturday, 20th July 2019 between 6am and 6pm. As a result, some services will experience periods of disruption. Staff and on-campus students should expect intermittent outages as systems are restarted following...

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Tuesday 21st May 1:15pm We have been advised that ITD are currently tracking four major incidents that started late last night. At this stage it seems that the incidents are affecting a number of services, particularly...

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The next IT maintenance is scheduled for this Saturday, 13th April 2019 between 6am and 6pm. As a result, some services will experience periods of disruption. Staff and on-campus students should expect intermittent outages as...

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A number of UNE students and staff are receiving emails with the subject heading: ITHELPDESK with the latest version being sent from a UNE account (see above example). These are not legitimate emails. If you’ve...

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The next IT maintenance is scheduled for Saturday, 23rd Feb 2019 between 6am and 6pm. As a result, some services will experience periods of disruption. Staff and on-campus students should expect intermittent outages as systems...

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IT Customer Satisfaction Survey

September 19, 2018 | 0 Comments

The University of New England along with most universities in Australia and New Zealand is participating in a benchmarking exercise for IT service quality. We would like to invite you to participate in the benchmarking...

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