IT support

We’ve heard that some students, particularly international students, are receiving calls or voicemail messages from a person who claims they’re from the Australian Federal Police or the Australian Taxation Office and who may threaten arrest...

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UNE is currently experiencing some intermittent network issues which might affect your login to Moodle, Adobe Connect sessions etc. The IT team is working on the issues and is hoping to have it resolved soon...

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The next IT maintenance is scheduled for Saturday, 7th July 2018 between 6am and 6pm.   As a result, some services will experience periods of disruption.   Staff and on-campus students should expect intermittent outages...

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As of today UNE has added a $5.00 credit to every current student’s account.  What that means is that, instead of starting with a $0 printing balance and having to immediately add money to your...

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The next IT maintenance is scheduled for Saturday, 12th May 2018 between 6am and 6pm.   As a result, some services will experience periods of disruption.   Staff and on-campus students should expect intermittent outages...

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Tonight (Monday, 19th March), IT will be carrying out emergency network maintenance to address the ongoing intermittent network performance issues. This maintenance will affect on-campus network connections, which will be unavailable for brief periods between 9.00pm...

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Some students have reported to IT that they received an email regarding informing them that their Moodle access is about to expire and asking them to click a link to reactivate their account. This is not...

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The webmail link has been restored to its its former glory in the same spot (next to the “you are signed in as” tab) in MyUNE Thank you all for your patience.  ...

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So, we are getting a lot of questions about the lack of a Webmail tab in the new MyUNE.  The two questions we are hearing the most are: Where is my email? It’s still in...

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The next IT maintenance is scheduled for Saturday, 18th November 2017 between 6am and 6pm. As a result, some services will experience periods of disruption. Network upgrades have been scheduled for the Lamble Building between...

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Welcome Aboard! Trimester 3 commences next Monday and you can get a head start on your readings via eReserve and have a good look through your Unit outline on Moodle You can also check the...

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