Floods, droughts, fires, pandemics and back to floods. The challenges for students at UNE seem never ending. We understand your study may not be a priority at this point, but UNE will do all we can to support you at this time, and to get you back on track.
You may be in a challenging position and not get to this immediately, but please be assured that we are committed to helping all students impacted by the floods to minimise negative impacts on their study. We’re here to help, and simply need you to let us know when it is safe and practicable to do so.
Our thoughts are with our students who have been affected by the NSW and Queensland Floods.
EXTENSIONS
If you need an extension, please get in contact with your Unit Coordinators directly by email as soon as you can to inform them of your situation.
DEFERRALS & INTERMISSIONS
UNE is committed to supporting you to stay in your degree and your current units. However, if you situation is such that you need to withdraw temporarily for this trimester, there will be no financial or academic penalty for withdrawal before Census Date (Monday 21st March). If the NSW or QLD floods directly delay you being able to complete this on time, please contact Student Experience via AskUNE.
Continuing students please go to http://study.une.edu.au/app/answers/detail/a_id/716/related/1#loaded to apply for a Leave of Absence/Intermission from Trimester 1 and/or 2.
New students please go to http://study.une.edu.au/app/answers/detail/a_id/1064/~/deferring-your-studies#loaded to apply to defer the commencement of your course to another Trimester.
UNE SUPPORT
Urgent Help (After Hours Crisis Support)
If you are seeking counselling for an urgent matter outside of normal office hours, the UNE After Hours Crisis Support Line is available weekdays 4.00pm to 9.00am AEST, weekends and public holidays
Phone: 1300 661 927
Text: 0488 884 169
Information for Disaster Affected Students
More detailed information on support for disaster affected students is viewable on our website.
Counselling
UNE offers a free and confidential Counselling service from 9.00am to 4.00pm. You can arrange an appointment by phoning 02 6773 2897.
Australian Government Disaster Recovery Payment
The Australian Government Disaster Recovery Payment (AGDRP) is a lump sum payment to help you if a declared disaster significantly affects you.
It’s not for minor damage or inconvenience. If you lost income as a direct result of the floods, you may also be eligible.
Emergency Assistance Funds
The University has made funds available for quick-response grants for UNE students experiencing financial hardship impacting their ability to continue their academic studies. This includes students directly affected by natural disasters.
If you would like to know if you are eligible, please contact the UNE Life Advocacy & Welfare team at https://www.unelife.com.au/advocacy/
LOCAL SUPPORT
NSW
Emergency Help
If you are experiencing direct impact of flood waters please contact the State Emergency Service on 132 500, or call 000 for help in a life-threatening emergency. More information is available at https://www.ses.nsw.gov.au/disaster-tabs-header/flood/.
Food and Disaster Relief
Charities such as Rapid Relief Team are active in some communities currently affected by immediate flood impacts with both sandbags and food https://rrtglobal.org/
QLD
Emergency Help
If you are experiencing direct impact of flood waters please contact the State Emergency Service on 132 500, or call 000 for help in a life-threatening emergency. More information is available at https://www.ses.qld.gov.au/Pages/default.aspx.
You can also contact Queensland Fire and Emergency Services on 13 74 68.
CURRENT STATUS OF CAMPUS LOCATIONS:
- UNE ARMIDALE – OPEN
- UNE SYDNEY – OPEN
- UNE TAREE - OPEN
- UNE TAMWORTH – OPEN
- CUC Macleay Valley – OPEN
- CUC Clarence Valley – OPEN
- CUC North West – OPEN
- CUC Parkes – OPEN
We ask all students to please use caution when travelling to any of the UNE campus and study centre locations in the current conditions, essential travel only is currently recommended in affected areas.
The current Visit NSW Advice warns that “some roads may be closed – visit the Live Traffic website before starting your journey. You can also check the Transport NSW website for any changes to public transport. Remember that it is never safe to drive, ride or walk through flood waters”.
In New South Wales, Evacuation Orders and Flood Warnings have been issued for a number of regions.
In Queensland, Flood Warnings have been issued for a number of suburbs surrounding rivers and basins by the Bureau of Meteorology.
