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UNE students are currently receiving a scam email with the email body “Take action before Wednesday” like the example below. The email is designed to steal user credentials (username and password).

 

If you receive an email like the above, this is not a legitimate email, please delete this and empty your deleted emails folder. 

If you have clicked on the link and entered your username and password, please change your password immediately via the myUNE portal. If you need assistance changing your password, please contact the IT Service Desk via the portal at https://une.service-now.com/sp_it or on 02 6773 5000 between 8:30am-8pm weekdays or between 9am-5pm on weekends. 

If you use your UNE password to access other services (within or external to UNE) we recommend that you also change those passwords immediately and remember to always use unique passwords for every online account.

It’s important to remember that phishing emails are not limited to those above and you should always be vigilant in checking the authenticity of an email or web address before you input your log in details. 

If you’re not sure whether an email you have received is genuine, please contact the IT Service Desk for assistance.