IT maintenance outage: Saturday 21 April 6AM to 6PM: please bookmark direct links and download important materials

Published On April 16, 2018 | By Luke | News

The next IT maintenance is scheduled for Saturday, 21 April 2018 between 6am and 6pm. As a result, some services will experience periods of disruption.

Staff and on-campus students should expect intermittent outages as systems are restarted following maintenance updates. Network connections as well as internet access will be unavailable in different locations across campus during the day.

For off-campus students: Moodle and student email should NOT be affected. 

  • No work is planned on Moodle. However, we recommend that you download any materials (such as readings and lecture recording) you require over the weekend to your local system to make sure you have access in case of any on-campus network outages or disruptions that affect connections to local systems.  If access via MyUNE is not available, please access your units directly in Moodle (http://moodle.une.edu.au)
  • Student Email (Office365 emails @myune.edu.au) should be available throughout the day.

This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems. 

The schedule of maintenance windows for 2018 can be found on the ITD website (http://www.une.edu.au/staff-current/staff-services/it-services/it-maintenance-dates ).  

Service Desk support will be available during the weekend (9am – 5pm) – please contact servicedesk@une.edu.au or http://une.service-now.com if you are experiencing problems after the maintenance outage. 

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3 Responses to IT maintenance outage: Saturday 21 April 6AM to 6PM: please bookmark direct links and download important materials

  1. Sharon Anugoh says:

    Just a comment – off campus students often have only weekends to do Uni work and IT outages are a BIG pain.

    I am sure you are aware of this but just putting it out there

    Sharon Anugoh

  2. Andrea Vergara says:

    Hi!
    Thanks for the notification. It is 19:46 and I have no access to my units. Weekends are the only time I have to do my assignments as I teach till 21:00 some weeknights, so please consider this for future maintenance work (I am sure there are other students in my situation as well).
    Thanks for your time.
    Andrea Vergara

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