JOB: Help us support student success; now recruiting On-Call Casual Student Support Officers

Published On January 11, 2018 | By Luke | Opportunities and Events

We’re looking for some casual staff help us help students during our peak periods. Here’s what we’re looking for:

The Student Support Team is seeking expressions of interest from suitable candidates to fill the position of On-Call Casual Student Support Officer. Your role will be varied and include student engagement, providing commencing students with advice, case management, and some general duties such as packing and organising mail-outs to students. 

The Student Support Team provides 1:1 support for on and off campus students, is responsible for the Early Alert System, Commencement Packs, Coordinates Orientation and Transition activities for commencing students and runs the Insiders’ GuideEd UNE Facebook profile, and UNESupport twitter account.

Ideally, you will understand the UNE student experience and have been exposed to UNE systems and procedures. You need to be locally based, in your final year of undergraduate study or Postgraduate (in any discipline) and must be non-judgemental and have good academic standing (i.e. good GPA). Experience in case management and/or community engagement would be an advantage and the ability to create rapport with students is essential. You must be passionate about student success.

Full training will be provided, hours are flexible and based on demand (normally around Orientation, Census Date, and Exams/Academic Progression/Result release). The successful candidates will report to Ed Campbell, Manager – Student Engagement and be paid in accordance with the UNE Professional Staff/Student agreement.

If you think you’d be a positive addition to our small and dynamic Team, get your CV and a one-page statement (in PDF) outlining your skills as they relate to the role to us by 5pm on Thursday, 25 January, 2017, via email to

For more information, contact Ed Campbell via email or phone 02 6773 4430.

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