Student Support Hotline: the big issue: the most asked question this week, 24 – 28 April 2017
Welcome to the first weekly “Big Issue” blog.
Each week during the Trimester, we will cover an issue that has a lot of students asking questions and provide some answers for you.
Most students calling the Student Support Team this week have the same thing to say: “The date to Withdraw without academic penalty has passed and I am a long, long way behind … so now what?”
So now what? Well, it depends on your circumstances. If you are behind, but think you still might be able to get on top of things, you can get in touch with your unit coordinator as soon as possible to make sure you haven’t already failed the unit (by missing a mandatory assessment task, for example), and, if you haven’t, to discuss possible extensions of time.
If you have no alternative but to withdraw, or you have already failed the unit, and this is the result of extenuating reasons that are unforeseen,and outside of your control, you could consider applying for a remission of fees. You can find information on how to do this, and what might be acceptable grounds for remission at https://askune.custhelp.com/app/forms/help-debt-remission. There is a link to the application form at the bottom of that page.
If you are successful with an application for a remission of fees, you will not have a fail mark recorded on your academic transcript.
If you are not successful with the remission application, or you don’t think your grounds for withdrawing late/failing are covered by the remissions process, you can give the Student Support Team a call on 02 6773 4430 or email: firstname.lastname@example.org.
You can also get in touch with your independent student advocates at Uni4Me for further advice.
Source: Student Support Team