IT: Online teaching support and FAQ’s updated

Published On February 15, 2010 | By ED | News

Jen (from the IT Helpdesk) got in contact to say they’ve just updated the online teaching support and FAQ site for students and thought our readers might be interested … absolutely. Here’s the details:

It’s now got details of common features, how to access and use myUNE (myStudy), Blackboard, Sakai, e-Submission and Turn It In.  There are also trouble shooting tips for when it’s not working properly.

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2 Responses to IT: Online teaching support and FAQ’s updated

  1. Alan Kendal says:

    Hello. I’ve downloaded a trial version of EndNote X3 while awaiting delivery of the CD from your department. I am running Windows 7 (32 bit professional) and Beta Office 2010.

    Word repeatedly crashed almost immediately on startup since I intalled Endnote this morning. I uninstalled EndNote and Word works fine again.

    Various chat groups are also mentioning this problem eg:

    Have you had any feed back on this and what advice do you offer?

    • ED says:

      Hi Alan,

      Thanks for the feedback … that doesn’t sound good. Have you spoken to the IT Helpdesk team? If there’s a workaround/solution they’ll be the people who know what to do. You can email via or give them a call on 02 6773 5000.

      Let us know how you go.

      Ed – Student Support Team

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