Provisioning issue for students
An issue that occurred in February 2024 has been identified that affected a subset of students commencing studies in Trimester 1 2024. This caused the student accounts to provision without an email mailbox. Technology and Digital Services (TDS) staff have rectified...SYSTEM UPGRADE – Outages this weekend
This weekend, one of UNE’s major systems will be undergoing an upgrade and is expected for impact several other services. From 4pm Friday 24th May, to 9am Monday 27th May the following systems used by students will be offline: myUNE Online enrolment (OLE)...TDS Scheduled Maintenance – May 2024
TDS’ next maintenance window is scheduled for Saturday 18 May 2024. As a result, some IT (Information Technology) services will experience periods of disruption. Staff and students working or studying physically on campus should expect intermittent...[Resolved] Major Incident – Phone Issues
The issue that was affecting Skype for Business response groups has been resolved. Response groups should now be behaving as expected. If your response group is still not behaving as expected, please either update your current ticket with IT Support (if you have...Major Incident – Phone Issues
An issue affecting Skype for Business response groups is currently being investigated by Technology and Digital Services (TDS) staff. The issue is not affecting direct calls or Touchpoint calls. TDS apologises for the inconvenience, and updates will be made when...Subscribe by Email
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