Major Incident (INC0428179) – SSO outage

UPDATE – The issue has been identified and resolved. Unfortunately, UNE is experiencing issues with its SSO platform and this is causing login failures and issues with multiple web platforms including MyLearn, SRM, WebKiosk. Our team is working to resolve this...

Scheduled Maintenance: LOCALPRD Database Patch

Please be advised that LOCALPRD will be unavailable for up to 6 hours due to essential database patching. Outage Window:Date: 21.11.2025Time: 4:30 PMDuration: Up to 6 hours During this maintenance window, the following services will be unavailable or impacted: All...

TDS Maintenance – November 2025

We would like to inform you about an upcoming scheduled IT maintenance for Technology and Digital Services (TDS). This maintenance is essential to ensure the continued reliability and security of our TDS environment.   Maintenance Details:   Date:...

Change to IT Support Hours this weekend

Due to staff availability, our IT Support hours will be adjusted this weekend, 1st and 2nd November 2025. 🕘 Updated operating hours: Saturday & Sunday: 9:00 AM – 2:00 PM(Normal hours: 9:00 AM – 5:00 PM) If you require assistance outside these times, please...

Windows 10 is “End of Life”

  Technology and Digital Services (TDS) have completed testing of the latest Windows updates (October) and will release them to UNE owned Windows computers. These updates are scheduled to install within 7 days of release.     What Do You...