In order to keep UNE’s Moodle environment current and updated, we will use the trimester break between T1 and T2 for some maintenance work and will update Moodle to a new version on Friday, 13th June – after exams for T1 have finished but before units for T2 are released (they go live on Monday, 23rd June). During the upgrade, Moodle will be temporarily unavailable. There will be no access to Moodle between 5pm Friday, 13th June 2014 and 5pm Saturday, 14th June 2014 (i.e. 24 hours from Friday evening to Saturday evening). Once access is restored, you should notice no major changes to the way Moodle looks or behaves; the upgrade is mainly a technical upgrade in the background. However, if you do experience any issues with Moodle after the upgrade, please contact the IT Service Desk (see below).
Internet Explorer 8
UNE publishes a list of minimum computer/software requirements for your computer to ensure that it is compatible with our online teaching environment – the list can be found on the IT webpage. We periodically review the list and would like to advise that Internet Explorer 8 (Windows) will no longer be supported after the end of September 2014 (and will not work with Moodle in T3). Internet Explorer 8 does mostly work with the version of Moodle that is coming in for Trimester 2 at the end of this month (see above), but we have found some incompatibilities and therefore recommend that you upgrade for Trimester 2 (i.e. in the next few weeks) if you are still running Internet Explorer 8. To find out your version of Internet Explorer, go to (in IE) Help -> About Internet Explorer to check your version. You can download later versions of Internet Explorer (Internet Explorer 9 recommended if upgrading from 8) from the Microsoft website. Alternatively, you can use Firefox (recommended – free from the Firefox website) or Google Chrome (free from the Google Chrome website).
If you have any questions regarding the Moodle upgrade or the minimum system requirements, please contact the IT Service Desk via ServiceNow, by email to servicedesk@une.edu.au or by phoning 1800 763 040 (free call in Australia) or +61 2 6773 5000.
