We are planning to apply an Oracle Forms upgrade to Callista on Friday 8th and Saturday 9th of November 2024.
From approximately 4pm Friday 8th November, Callista will be unavailable for use by both staff and students.
We are expecting services to be restored by midday Saturday 9th of November.
Impacted Systems Systems that will be offline:
- Callista (Production)
- Online Enrolment (OLE)
- myUNE
Systems that rely on updated data from Callista but will still be available include:
- MyLearn (Direct Access: mylearn.une.edu.au)
- eReserve+ via myLearn
- Student Relationship Manager (SRM)
- Finance One
- Business Intelligence
- APEX Reporting
- APEX UNE Student Association (SA) Application
- APEX UNESA Reporting
- APEX Early Entry
- Course and Unit Meta Database (CAUMDB)
- Oorala Targeted Tutorial Assistance (TTA)
Online Admissions/ Enrolment
Access to Online Admissions will not be affected as this is via the UAC Connect and Oracle Service Cloud (SRM) application portals. No data will transfer through to Callista until after the upgrade has completed. There are no critical enrolment dates surrounding the upgrade.
Staff Reminder
Please ensure you have logged out of Callista by 4pm on Friday 8 November. Please do not schedule any large or long running jobs after 2pm. An email will be sent advising when the Oracle Forms upgrade has been completed.
Students
An outage message will be placed on myUNE, Facebook and the Insider’s Guide Blog advising students of the unavailability of online services associated with Callista.