The planned Callista 24.1 upgrade is scheduled to commence at 3pm on Friday 6 May 2022.

Planned Outage Duration

Start: Friday 6th May, 3pm
Finish: Monday 9th May, 12pm

Impacted Systems

An outage message will be placed on myUNE, Facebook and the Insider’s Guide Blog advising students of the unavailability of online services associated with Callista.

Systems that will be offline:

– Callista (Production)
– Online Line Enrolment (OLE)
– myUNE
– eReserve (Library)

Systems that rely on updated data from Callista but will still be available include:

– Moodle (Direct Access:
– Student Relationship Manager (SRM)
– Finance One
– Business Intelligence
– APEX Reporting
– APEX UNE Student Association (SA) Application
– APEX UNESA Reporting
– APEX Early Entry
– CourseLoop
– Oorala Targeted Tutorial Assistance (TTA)

Online Admissions/ Enrolment

Access to Online Admissions for prospective students will not be affected as this is via the UAC Connect and Oracle Service Cloud (SRM) application portals. No data will transfer through to Callista until after the upgrade has completed.

There are no critical enrolment dates surrounding the upgrade.

Staff Reminder

Please ensure you have logged out of Callista by 3pm on Friday.
Please do not schedule any large or long running jobs after 2pm.
Please ensure users with backend access to Callista have logged out of SQL Developer or other development software with an active connection to SISPRD by 3pm on Friday.

An email will be sent advising when the Callista upgrade has been completed.