The next maintenance window is scheduled for Saturday, 18th of September between 6am and 6pm. As a result, some IT services will experience periods of disruption.
Staff and students working or studying physically on campus should expect intermittent outages as systems are restarted following maintenance updates. Network connections (including the wireless network) as well as internet access will be unavailable in different locations across campus during the day.
For off-campus students: Moodle and student email should NOT be affected.
- No work is planned on Moodle. However, we recommend that you download any materials (such as readings and lecture recording) you require over the weekend to your local system to make sure you have access in case of any on-campus network outages or disruptions that affect connections to local systems. If access via MyUNE is not available, please access your units directly in Moodle.
- Student Email (Office365 emails @edu.au) should be available throughout the day.
This event is one of TDS’ scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems.
The schedule of maintenance windows for 2021 can be found on the TDS website.
Service Desk support will be available during the weekend from 9am to 5pm, please contact Ext.5000 or the Service Now portal if you are experiencing problems after the maintenance outage.
If you have any questions or concerns don’t hesitate to contact our IT Support team at Ext.5000 or using our online portal https://une.service-now.com/sp_it .