In accordance with the ITD’s scheduled maintenance window plan, the next maintenance event will occur on Saturday 15th May 2010.
ITD will be performing maintenance work between 6:00am and 1:00pm and as a result of this,
1. There will be disruptions to all services throughout this period. The nature of these minor disruptions is due to individual systems being updated and restarted throughout the maintenance window. These will be kept to a minimum and made as brief as possible.
2. MFD-printing and Unix mail services may be unavailable for extended periods between 6:00am and 1:00pm as data centre maintenance work is carried out
3. Elements of the University Network in the School of Education areas may be disrupted as additional switching capacity is added to that area
This event is one of a regular schedule of maintenance windows during which essential upgrades and maintenance improvements are applied to University systems. A schedule of maintenance windows is available on the ITD website. Please check these dates before planning any events that may require I.T. services or support.
The IT Service Desk will be available for support requests between 1.00pm and 5.00pm on Saturday and Sunday.
Schedule times may vary to cater for important events such as residential schools and notices regarding the schedule of maintenance windows will be posted on the ITD Services Announcements web page before each scheduled window.
Please check the ITD service announcements blog (on the ITD homepage or via MyUNE) regularly for information relating to ITD services interruptions and planned events.
Should you require any further information or wish to provide feedback in anyway please contact the Service Desk team on 02 6773 5000 or via servicedesk@une.edu.au
We thank you for your co-operation and apologise for any inconvenience caused.
