Callista upgrade notice

Posted by | May 08, 2019 | Uncategorized | No Comments

A planned Callista 21.0 upgrade is scheduled to commence at 3pm on Friday, 10 May 2019 following two successful test system upgrades. An outage message will be placed on myUNE, Facebook and the Insider’s Guide Blog advising students of the unavailability of online services associated with Callista.

Duration: From 3pm Friday afternoon (10 May) to late Monday morning (13 May).

Impacted systems include:

  • Callista (Production)
  • Online Line Enrolment (OLE)
  • myUNE
  • eReserve (Library)

Systems that rely on updated data from Callista but will still be available include:

  • Moodle (Direct Access:
  • SRM (Oracle Service Cloud)
  • Finance One
  • Business Intelligence
  • UNE Registration System (URS)
  • Automated Wellness Engine (AWE)
  • APEX Reporting
  • APEX Early Entry
  • Course and Unit Meta Database (CAUMDB)
  • Oorala Targeted Tutorial Assistance (TTA)

Online Admissions: Access to Online Admissions for prospective students will not be affected as this is via the UAC Connect and Oracle Service Cloud (SRM) application portals.  No data will transfer through to Callista until after the upgrade has been completed.

Enrolment: There are no critical enrolment dates surrounding the upgrade.

Staff are reminded to make sure they have logged out of Callista by 3pm and to not schedule any large or long running jobs after 2pm.

An email will be sent advising when the Callista upgrade has been completed.

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