Posted on September 4th, 2012 by Jacinta
Exam Preparation – With exams commencing from 2nd October, 2012 now is a good time to start your exam preparation. You will find useful tips sheets here: http://www.une.edu.au/counselling/pdfs/improving-concentration.pdf http://www.une.edu.au/counselling/pdfs/concentration-and-memory.pdf http://www.une.edu.au/tlc/aso/students/factsheets/dealing-with-exams.pdf http://www.une.edu.au/tlc/aso/students/factsheets/preparing-for-exams.pdf IT Outage – Saturday September 8th, 2012 half day 6am to Midday
Filed under: IT, Weekly Study Guide | 1 Comment »
Posted on August 30th, 2011 by ED
If you have used the IT Service Desk (by phone, email, via AskUNE or in person) or the IT Client Services Team for desktop support, please spare us five minutes of your time and let us know about your experience – good or bad – with the support team. Check your UNE email for a survey [...]
Filed under: IT | 3 Comments »
Posted on August 23rd, 2011 by ED
Tim over at IT is responsible for developing a new IT support model for on-campus students and he needs 6 participants (approx 1.5 hours) to give their feedback on what currently exists and what you’d like to see. So if you’ve got a bit over an hour to spare and you’ve got an opinion or [...]
Filed under: IT | 1 Comment »
Posted on August 23rd, 2011 by ED
Martina over at the IT Helpdesk sent a message yesterday to say they now have a 1800 number for off campus students to use (toll free from landlines but check with your mobile provider). 1800 763 040 – make sure you jot it down somewhere right now! And just a reminder the Helpdesk is open [...]
Filed under: IT | No Comments »
Posted on April 4th, 2011 by ED
Tomorrow morning (Tuesday 5th April) IT staff will be performing some work to restore our connection to AARNet to its proper state following the outage yesterday. This work will commence at 7:30 am and is not expected to cause any network disruption . As always when performing this kind of work, there is a small [...]
Filed under: NEWS. | No Comments »
Posted on April 4th, 2011 by ED
If you’re on campus you’ll probably be bringing your laptop, iPad or smartphone so you’ll need instructions to get onto the UNE network. And if you staying in college make sure you bring an ethernet cable with you as well (if not you can buy one at Mac1 in the IT Building located here). Jump [...]
Filed under: INTENSIVE SCHOOL | 3 Comments »
Posted on September 21st, 2010 by ED
Tomorrow (Wednesday Sept 22 from 2pm) the posse over at IT with the help of a couple of external consultants are running a focus group to improve the Helpdesk’s services to students and we’re looking for both on and off campus students to participate. So if you’ve got a spare hour why not get involved [...]
Filed under: IT | No Comments »
Posted on September 1st, 2010 by Blake
In accordance with the ITD’s scheduled maintenance window plan, the next maintenance event is a full day outage on Saturday the 4th September 2010. ITD will be performing maintenance work between 6am and approximately 5pm and as a result of this a number of systems and services will be unavailable during this period. This event is one of a regular schedule of maintenance windows during which essential upgrades and maintenance improvements are applied to University systems. The schedule of maintenance windows for 2010 is on the ITD website (http://www.une.edu.au/it-services/policies/ ). Please check these dates before planning any events that may require I.T. services or support.
Filed under: IT, NEWS. | No Comments »
Posted on June 4th, 2010 by ED
As I’m sure you’re aware, it’s been a difficult semester for us IT-wise. Earlier this week I was called into a meeting with the Consultants who’ve been engaged by the Uni to get to the bottom of the issues we’ve been having – I came away pretty impressed with the steps that are being taken [...]
Filed under: IT | No Comments »
Posted on April 14th, 2010 by ED
Martina over at the IT Helpdesk just emailed to say there’s a scam email doing the rounds, here’s the detail:
Filed under: IT, Tip | No Comments »
Posted on July 15th, 2009 by ED
I just had a chat with Michael at the IT Helpdesk about a student who was having trouble accessing MyUNE and her online learning materials … if you’re in that situation, here’s a list of things to try … If you have any anti-spyware, pop-up blocking or firewall software installed you may like to check [...]
Filed under: NEWS. | No Comments »
Posted on July 8th, 2009 by ED
This afternoon a new student called the Student Centre and wanted to know what internet plan to go on to complete their studies online through UNE. It got me thinking, so I dropped into see the IT Helpdesk posse who suggested: 1-2GB/month (unless there’s teenagers in your house in which case go for at least [...]
Filed under: NEWS. | 2 Comments »
Posted on June 9th, 2009 by ED
In accordance with the ITD’s scheduled maintenance window plan, the next maintenance event will occur on Saturday 13th June 2008. ITD will be performing maintenance work between 6:00am and 12noon and as a result of this: Access to all University services from outside the campus will be unavailable between 6am and 7:30am. Access to email [...]
Filed under: NEWS. | No Comments »
Posted on April 27th, 2009 by ED
Students, the University network will be down this Saturday (Saturday May 2) from 6am to 5pm for maintenance. This will affect most of UNE’s online systems at some stage during the day … contact the IT Service Desk team on 02 6773 5000 or via servicedesk@une.edu.au if you’re having any issues after the downtime. You [...]
Filed under: NEWS. | No Comments »
Posted on April 16th, 2009 by ED
An email is currently circulating with the subject line of “University of New England It Support”. This email is a well constructed example of a scam email. If you have received this email please do not respond. If you have inadvertently responded to this type of message, please change your password immediately by logging in [...]
Filed under: NEWS. | No Comments »
