UNE

IT Service Desk

The student email login screen at http://access.myune.edu.au was changed over the weekend to a new look. Most students should not have any problems, but if you are getting errors when you log in, try to...

Read More →

UNE is currently experiencing some issues with the Echo360 system, which are proving difficult to resolve and it acknowledges the impact this can have on students, particularly those studying off-campus, as the lecture recordings can be...

Read More →

ITD and TaLS will be performing maintenance on the University’s lecture capture system, Echo360, between 7.00 am and 4.00 pm (at the latest) on Saturday, 25th of March. As a result of this scheduled maintenance,...

Read More →

ITD will be performing maintenance on University IT systems and services on Saturday, 11th February 2017. The full-day maintenance will commence from 6am and will complete by 6pm and as a result most services will experience...

Read More →

ITD will be performing maintenance on University IT systems and services this Saturday, 14th January 2017. The full-day maintenance will commence from 6am and will complete by 6pm and as a result most services will experience...

Read More →

ITD’s upgrade of Moodle ran pretty smoothly over the weekend but the release of T3 Units has been delayed by one day and will now open tomorrow, October 21 (to allow all students to be...

Read More →

Now’s probably a good time to whack all the IT Maintenance Outage dates in your diary for the remainder of 2014: June Saturday 21st Full Day Intensives July Saturday 19th Full Day Teaching August Saturday...

Read More →

Get into the habit of spending 12 hours per week study time on each of your units Ensure you check your UNE email account 2-3 times a week (or forward it to another account you...

Read More →

Exam Preparation – With exams commencing from 2nd October, 2012 now is a good time to start your exam preparation. You will find useful tips sheets here: http://www.une.edu.au/counselling/pdfs/improving-concentration.pdf http://www.une.edu.au/counselling/pdfs/concentration-and-memory.pdf http://www.une.edu.au/tlc/aso/students/factsheets/dealing-with-exams.pdf http://www.une.edu.au/tlc/aso/students/factsheets/preparing-for-exams.pdf IT Outage – Saturday...

Read More →

If you have used the IT Service Desk (by phone, email, via AskUNE or in person) or the IT Client Services Team for desktop support, please spare us five minutes of your time and let...

Read More →

Tim over at IT is responsible for developing a new IT support model for on-campus students and he needs 6 participants (approx 1.5 hours) to give their feedback on what currently exists and what you’d...

Read More →

Martina over at the IT Helpdesk sent a message yesterday to say they now have a 1800 number for off campus students to use (toll free from landlines but check with your mobile provider). 1800...

Read More →
no image

IT: AARNet fix tomorrow from 7.30am

April 4, 2011 | 0 Comments

Tomorrow morning (Tuesday 5th April) IT staff will be performing some work to restore our connection to AARNet to its proper state following the outage yesterday. This work will commence at 7:30 am and is...

Read More →

If you’re on campus you’ll probably be bringing your laptop, iPad or smartphone so you’ll need instructions to get onto the UNE network. And if you staying in college make sure you bring an ethernet...

Read More →

Tomorrow (Wednesday Sept 22 from 2pm) the posse over at IT with the help of a couple of external consultants are running a focus group to improve the Helpdesk’s services to students and we’re looking...

Read More →