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	<title>insiders' guide @ UNE</title>
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	<description>live from the student centre at the university of new england</description>
	<pubDate>Fri, 06 Nov 2009 04:45:25 +0000</pubDate>
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		<title>ENROLMENT: Opens midday Nov 9 &#8230;</title>
		<link>http://blog.une.edu.au/studentexperience/2009/11/04/enrolment-opens-midday-nov-9/</link>
		<comments>http://blog.une.edu.au/studentexperience/2009/11/04/enrolment-opens-midday-nov-9/#comments</comments>
		<pubDate>Tue, 03 Nov 2009 22:21:57 +0000</pubDate>
		<dc:creator>ED</dc:creator>
		
		<category><![CDATA[NEWS.]]></category>

		<category><![CDATA[Enrolment]]></category>

		<guid isPermaLink="false">http://blog.une.edu.au/studentexperience/?p=1680</guid>
		<description><![CDATA[So there you have it folks - next Monday (Nov 9) at 12pm is when you&#8217;ll be able to enrol for both Summer 2009 Units and first Semester 2010.
If you&#8217;re not sure what to select, contact the Enrolment &#38; Progression Team via AskUNE for specific advice about your degree program. If you&#8217;re considering changing your [...]]]></description>
			<content:encoded><![CDATA[<div class="announcement_post"><p>So there you have it folks - next <strong>Monday (Nov 9) at 12pm</strong> is when you&#8217;ll be able to enrol for both Summer 2009 Units and first Semester 2010.<span id="more-1680"></span></p>
<p>If you&#8217;re not sure what to select, contact the <a href="http://askune.custhelp.com/app/ask">Enrolment &amp; Progression Team via AskUNE</a> for specific advice about your degree program. If you&#8217;re considering changing your course and need some advice, book an appointment (either in person on campus or via phone if you&#8217;re off campus) with Airlie &amp; Julia the <a href="http://www.une.edu.au/careers/">Career Advisors</a> in <a href="http://www.une.edu.au/student-assist/">Student Assist</a> (PH: 02 6773 2897 or email <a href="careers.service@une.edu.au">careers.service@une.edu.au</a>)</p>
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		<title>EXAM PREP: Cramming tips; not the best option</title>
		<link>http://blog.une.edu.au/studentexperience/2009/11/06/exam-prep-cramming-tips-not-the-best-option/</link>
		<comments>http://blog.une.edu.au/studentexperience/2009/11/06/exam-prep-cramming-tips-not-the-best-option/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 02:43:39 +0000</pubDate>
		<dc:creator>ED</dc:creator>
		
		<category><![CDATA[NEWS.]]></category>

		<category><![CDATA[Exams]]></category>

		<guid isPermaLink="false">http://blog.une.edu.au/studentexperience/?p=1698</guid>
		<description><![CDATA[With just a few days to go before exams we know there&#8217;s a bunch of students cramming for the big day(s) &#8230; while most of the literature suggests cramming is not the best study method, sometimes it&#8217;s a necessity. So here&#8217;s a bunch of tips to get the most out of your cramming session (From [...]]]></description>
			<content:encoded><![CDATA[<p>With just a few days to go before exams we know there&#8217;s a bunch of students cramming for the big day(s) &#8230; while most of the literature suggests cramming is not the best study method, sometimes it&#8217;s a necessity. So <strong><a href="http://degreedirectory.org/articles/How_to_Cram_for_a_College_Exam.html">here&#8217;s a bunch of tips</a></strong> to get the most out of your cramming session (<a href="http://degreedirectory.org/articles/How_to_Cram_for_a_College_Exam.html">From &#8216;Degree Directory&#8217; in the US</a> via <a href="http://www.lifehacker.com.au/2008/03/how_to_cram_for_exams-2/">Lifehacker</a>).</p>
]]></content:encoded>
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		<title>EXAMS: Sem 2 results out 11th December</title>
		<link>http://blog.une.edu.au/studentexperience/2009/11/06/exams-sem-2-results-out-11th-december/</link>
		<comments>http://blog.une.edu.au/studentexperience/2009/11/06/exams-sem-2-results-out-11th-december/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 22:19:57 +0000</pubDate>
		<dc:creator>ED</dc:creator>
		
		<category><![CDATA[NEWS.]]></category>

		<category><![CDATA[Exams]]></category>

		<guid isPermaLink="false">http://blog.une.edu.au/studentexperience/?p=1696</guid>
		<description><![CDATA[We know you&#8217;ve got your head in your notes/textbooks etc getting ready for exams but we thought we might point you towards where we&#8217;re all heading i.e. the end of exams (19 days away) and results &#8230; so keep your eye on your Uni webmail accounts on Friday December 11 when results for Semester 2 [...]]]></description>
			<content:encoded><![CDATA[<p>We know you&#8217;ve got your head in your notes/textbooks etc getting ready for exams but we thought we might point you towards where we&#8217;re all heading i.e. the end of exams (19 days away) and results &#8230; so keep your eye on your Uni webmail accounts on Friday December 11 when results for Semester 2 will be posted.  If you&#8217;re a GSB student your results will be posted (Trimester 3) on Thursday 7th January 2010 and Summer Semester results will hit your inbox on Friday 12th February 2010. Have a look at the <a href="http://www.une.edu.au/exams/">Examinations site for more info</a>.</p>
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		<title>TIMETABLE: sneak video peak at new system; live Nov 9</title>
		<link>http://blog.une.edu.au/studentexperience/2009/11/05/timetable-sneak-video-peak-at-new-system-goes-live-nov-9/</link>
		<comments>http://blog.une.edu.au/studentexperience/2009/11/05/timetable-sneak-video-peak-at-new-system-goes-live-nov-9/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 01:44:30 +0000</pubDate>
		<dc:creator>ED</dc:creator>
		
		<category><![CDATA[NEWS.]]></category>

		<category><![CDATA[TIMETABLE]]></category>

		<category><![CDATA[Tutorial]]></category>

		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://blog.une.edu.au/studentexperience/?p=1691</guid>
		<description><![CDATA[This week we sat down with Rachel &#38; Jason from the Timetabling Team at the Student Centre to go through the new system which goes live in conjunction with online enrolment at midday on Monday November 9. It beats the old system hands down and includes integration with both Outlook (on Windows) and iCal (on [...]]]></description>
			<content:encoded><![CDATA[<p>This week we sat down with Rachel &amp; Jason from the Timetabling Team at the Student Centre to go through the new system which goes live in conjunction with online enrolment at midday on <strong>Monday November 9</strong>. It beats the old system hands down and includes integration with both Outlook (on Windows) and iCal (on a Mac). You can also integrate the timetables with your Google Calendar via .ics export.</p>
<p>You can go and have a look at the new version on the <a href="http://www.une.edu.au/timetable/">Timetabling pages</a> but it is in <strong>DRAFT FORM UNTIL MONDAY</strong> (so expect some changes to the actual information contained between now and then). If you have any questions, log your query via <a href="http://askune.custhelp.com/">AskUNE</a> or via the Student Centre on 02 6773 4444. Click the read more link to watch the videos (both student and staff versions are included).Here&#8217;s the student version of the video tutorial:</p>
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<p><span id="more-1691"></span>And here&#8217;s the staff version:</p>
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		<item>
		<title>TIP: 3 tips for when things go wrong; fixing issues</title>
		<link>http://blog.une.edu.au/studentexperience/2009/11/04/tip-3-tips-for-when-things-go-wrong/</link>
		<comments>http://blog.une.edu.au/studentexperience/2009/11/04/tip-3-tips-for-when-things-go-wrong/#comments</comments>
		<pubDate>Wed, 04 Nov 2009 01:01:51 +0000</pubDate>
		<dc:creator>Meredith</dc:creator>
		
		<category><![CDATA[NEWS.]]></category>

		<category><![CDATA[Complaints]]></category>

		<category><![CDATA[SQU]]></category>

		<category><![CDATA[Tip]]></category>

		<guid isPermaLink="false">http://blog.une.edu.au/studentexperience/?p=1684</guid>
		<description><![CDATA[We understand that occasionally there might  be problems/issues/hassles/questions regarding your studies, University staff or University procedures. Whether it concerns not getting an assignment back or not being able to get in touch with your lecturer, a question about the exams or clarification of course information  - there are things you can do to [...]]]></description>
			<content:encoded><![CDATA[<p>We understand that occasionally there might  be problems/issues/hassles/questions regarding your studies, University staff or University procedures. Whether it concerns not getting an assignment back or not being able to get in touch with your lecturer, a question about the exams or clarification of course information  - there are things you can do to minimise your stress and to get these problems/issues/hassles addressed.</p>
<p><span id="more-1684"></span> 1.<strong> Talk to someone</strong>. If you can&#8217;t express your concerns to your lecturer, go to the Unit coordinator. Next step is Discipline convenor, and/or Head of School. The contact information is available via Faculty and School pages.</p>
<p>2. <strong>Keep a record </strong>of communications you have regarding the issues (keep details, keep facts).</p>
<p>3.<strong> Keep calm. </strong>It can be difficult but try to keep emotions out of the conversatons and emails. Anger is natural but rarely helps a situation. There are processes at the University for appeals and complaints that are designed to ensure the Student will be heard. These are much easier to get through if you can remain calm. So take a deep breath before you make the call, or write the email. Always a good idea to sleep on it if you can.</p>
<p>We at the Student Support Team find most problems will be solved by following these 3 steps.</p>
<p>Further information regarding complaints and greivances can be found through the <a href="http://www.une.edu.au/service-quality/">Service Quality Unit.</a></p>
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