IT: myEnrol tab out of action; 30mins @ 9am Wed Apr 17; details

There will be a short outage of the myEnrol tab in myUNE for an upgrade to the database at 9am tomorrow morning (Wed Apr 17).  We’ll let you know when it’s back up and running.  Apologies for the inconvenience.

IT MAINTENANCE OUTAGE: Saturday April 20; 6am-6pm; Moodle OK via DIRECT link; details

ITD will be performing scheduled maintenance on University IT systems and services this Saturday, 20th April 2013. The full-day maintenance will commence from 6am and will complete by 6pm, as a result, a number of systems and services will be briefly unavailable during this period. This maintenance window does not include work on Moodle – [...]

IT: New Helpdesk system up and running; ServiceNow; details

Previously the IT Helpdesk at UNE has used AskUNE to allow students and staff to log support enquiries but as of this morning a new system is in place, ServiceNow. Here’s the official word from the Acting Director of IT, Angie Hendrick: We are pleased to announce that ServiceNow, the Information Technology Directorate IT Service [...]

IT MAINTENANCE OUTAGE: Sat March 16 from 6am-6pm; DOES NOT INCL MOODLE: details

ITD will be performing maintenance on University IT systems and services this Saturday, 16th March 2013. The full-day maintenance will commence from 6am and will complete by 6pm, as a result, a number of systems and services will be briefly unavailable during this period. This maintenance window does not include work on Moodle – the [...]

WEEKLY STUDY GUIDE: Trimester 1 – Week 2 Checklist; links; things that will help your studies :-)

Get into the habit of spending 12 hours per week study time on each of your units. Ensure you check your UNE email account 2-3 times a week (or forward it to another account you check daily – (http://www.une.edu.au/it-services/students/email/emailforwardvacmsg.php) Download your referencing guide via the Academic Skills Office

IT MAINTENANCE OUTAGE: Saturday Feb 16; 6am – 6pm; Moodle available (use direct link!); details

ITD will be performing maintenance on University IT systems and services this Saturday, 16th February 2013. The full-day maintenance will commence from 6am and will complete by 6pm, as a result, a number of systems and services will be briefly unavailable during this period. This maintenance window does not include work on Moodle – the [...]

NEW EMAIL SYSTEM: If you haven’t logged in for a while, your email has changed; details

From Martina at IT: Returning to UNE in T1? Don’t forget that your UNE email system has changed – your emails are no longer in the old Webmail system but instead in the new Office 365 system at http://access.myune.edu.au. Use your NEW EMAIL ADDRESS (username@myune.edu.au) and your normal UNE password to log in (Note: If [...]

IT: Maintenance outage; Sat Jan 19; Full day (6am-6pm); details

ITD will be performing maintenance on University IT systems and services this Saturday, 19th of January 2013. The full-day maintenance will commence from 6am and will complete by 6:00pm, as a result, a number of systems and services will be briefly unavailable during this period. This maintenance window does not include work on Moodle – the [...]

IT OUTAGE SCHEDULE: 2013; Dates for IT’s scheduled maintenance outages; details

Now is probably a good time to add these to your diary of choice … they’re all ‘full day’ outages (except December which is two days!) from 6am to 6pm. More info at: http://www.une.edu.au/it-services/policies/ JANUARY 19 FEBRUARY 16 MARCH 16 APRIL 20 MAY 18 JUNE 22 JULY 20 AUGUST 17 SEPTEMBER 21 OCTOBER 26 NOVEMBER 16 [...]

MOODLE: Maintenance outage; 11pm-3am Sat Dec 15; details

FROM IT: Due to maintenance work on our Moodle Data Centre, UNE’s Moodle system will be unavailable for 4 hours on Saturday night between 11pm Saturday and 3am Sunday. We apologise for any inconvenience caused.  

IT: Halfday maintenance outage; Sat Dec 8; details

ITD will be performing maintenance on University IT systems and services this Saturday, 8th December 2012. The full-day maintenance will commence from 6am and will complete by midday, as a result, a number of systems and services will be briefly unavailable during this period. This maintenance window does not includes work on Moodle – the online [...]

EMAIL: New system up and running; How is it?

Your new email system (Offce365) is now up and running (ahead of schedule) … so how is it? Let us know via Comments on this post. And just in case you need a bit of help getting setup: To log on go to: http://access.myune.edu.au Instructions on forwarding your account to another (gmail/yahoo etc) are here And all the [...]

EMAIL: R.I.P Webmail; Say hi to Office365; From Monday Nov 26 at midday; details

From Monday, 26th November 2012 (midday) your UNE student email will be in the new Office365 email system. Office365 is a cloud based email system that offers you a 25GB mailbox as well as calendar and contacts in an easy to use system that can be accessed from the http://access.myune.edu.au, through an email desktop client or [...]

FEEDBACK: Using a mobile device to complete your degree; how is it?; what apps are you using?

A friend of the Student Support Team  (@au_space) over on Twitter asked us if it was possible to do an entire degree on a tablet – our initial thoughts were possibly followed by mostly and then we decided we should ask you folks. We know about 1 in 10 visits to the UNE site is from [...]

DROPBOX: Space Race; Free dropbox space upgrade for students!

We just got word from one of our students (thanks Jonathan) that the folks over at Dropbox are giving away 3GB of extra space free to all students who sign in with their UNE email address. Plus the more UNE students that sign up the more free space we get, up to 25GB.  You check [...]

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