Unfortunately we are experiencing sporadic issues with Blackboard which appear to be associated with file upload and imports and adding grades to the gradebook. If you are experiencing this issues, please log out of Blackboard, close your browser and return later. We are exploring this issue with Blackboard and ITD and hope to resolve it soon.
Hi All
Please note, ITD will be undertaking a major outage this Saturday 5th July. ITD will be turning off all power to the ITD and Lamble server rooms meaning that no systems will be available during this time. ITD will also be using this time to perform works in both the Dixson and Homestead Core network cupboards. This means that there will be no network access anywhere on campus.
ITD plans to start work at about 5:00am by turning off all systems in the ITD and Lamble server rooms, the power will be turned off to these rooms at approximately 6:00am. During this time both Homestead and Dixson will also be turned off. It is expected that all power will be off for about 1 hour.
After this time the network will be brought back into operation, after which systems will be brought back up in turn. It is expected that all systems will be operational by 1:00 pm.
Regards
Data Centre
Information Technology Directorate
Hi All
ITD would like to report that there is an ISDN line problem with one of UNE’s four incoming ISDN lines. We have reported this problem to Telstra and hope to have a resolution as soon as possible.
The impact is that some people from off campus ringing UNE numbers will recieve an engaged tone when in fact the line is not busy, however this should only occur randomly.
Regards
Anthony Stewart
Networks and Communications Group
Maintenance will be performed on Node 1 of ITDs PABX, Node 1 of the PABX services the admin campus at UNE.
It is expected that there will be zero impact on telephone users at UNE, however there is always a risk with such work however slight.
The maintenance should be between 9:00pm and 10:00pm tonight 26-06-08 and should be for a duration of approximately 30 minutes.
Regards
Anthony Stewart
Networks and Communications Group
We are currently experiencing problem with the enrolment information for Blackboard online units. Despite being enrolled in units, some students are unable to access units - no links are displayed in the MyStudy tab.
We are working on a resolution for this issue and hope to have it resolved soon.
Apologies for the inconvenience caused.
ITD wish to advise that there will be an interruption to the following services/inconvenience due to works being undertaken:
Location(s): Dixson (C31)
Issue: Possible loss of network to northern and eastern campus
Reason: Core Network fibre upgrade
Date(s): Sat 21st and Sun 22nd June
Timeframe(s): 8:00am Saturday to 6:00 pm Sunday
Duration: Approximately 1 day
Contact Name: Jolyon Ansuz (Networks and Communications Group)
Contact Phone: Ext 3568
ITD wish to advise that there will be an interruption to the following services/inconvenience due to works being undertaken:
Location(s): Homestead (W47)
Issue: Loss of network to western campus
Reason: Core Network fibre upgrade
Date(s): Sat 14th and Sun 15th June
Timeframe(s): 8:00am Saturday to 6:00 pm Sunday
Duration: Approximately 1 day
Contact Name: Anthony Stewart (Networks and Communications Group)
Contact Phone: ext 5105
Due to an essential upgrade to our Windows file server, (installation of additional memory) “Barney” will be unavailable for an hour today, Wednesday 11th June 2008, between 7.00pm and 8.00pm. During that time access to files on the Barney drives (such as the H: drive and the S: drive) will not be available.
Other systems (email, internet, databases) will not be affected.
Please contact the IT Service Desk - x5000, servicedesk@une.edu.au if you have any questions.
We are currently experiencing some technical difficulties with the MyStudy portlet. We are working to resolve them however in the meantime you can access your UNEonline units directly via:
http://olt.une.edu.au/ for BlackBoard units and https://sakai.une.edu.au/ for Sakai units.
We apologise for the inconvenience.
Another email scam (asking you to “verify your details”) has come into UNE email inbox overnight. Please ignore any emails with the subject line URGENT: VERIFY YOUR UNE WEBMAIL and do not respond with your login details.
Please contact the Service Desk (02 67752260, servicedesk@une.edu.au) if you have any questions about this email or any other suspicious email you receive.
