Archive for the 'ITD Announcements' Category

The Library Forms application at www.une.edu.au/library-forms will be undergoing maintenance Thursday 16th May and will be available by 11am.

The New England Award application at www.une.edu.au/mynea will be undergoing maintenance Thursday 16th May and will be available by 11am.

ITD will be performing maintenance on University IT systems and services this Saturday, 18th May 2013. The full-day maintenance will commence from 6am and will complete by 6pm, as a result, a number of systems and services will be briefly unavailable during this period.

This maintenance window does not include work on Moodle – the online learning system will continue to be available throughout the day from the direct link at http://moodle.une.edu.au

Online Admission and Online Enrolment (via MyUNE) will be available for most of most of the day but may be unavailable for brief periods as systems are updated and restarted.

No network work is scheduled – the on-campus network will remain available throughout the day (including the colleges)

For all Students and staff

• Some UNE systems will be disrupted for short periods throughout the day as they are upgraded / restarted. This will include Barney and Exchange email.

This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems.

Service Desk support will be available throughout the weekend – please contact servicedesk@une.edu.au (or 02 6773 5000) if you are experiencing problems during or after the maintenance outage.

The timetable and web room booking service is unavailable between 9am and 4pm Tuesday 7th May 2013 while essential system maintenance takes place. During this time no one can access the system, including the time table and room booking staff. We thank you for your patience while this takes place.

There will be a brief outage of Ereserve (including past exam papers) in the next hour whilst it undergoes maintenance. The system will be restored by 4pm.

We are currently experiencing problems with the MyUnits portlet in MyUNE and Moodle is currently not accessible through MyUNE.

Please access Moodle directly at http://moodle.une.edu.au while we are working on the problem.

We are currently experiencing problems with the automatic sync of Office 365 student email to mobile devices (phones, iPads) and email clients (Outlook etc).

While we are working on the problem, please access emails from the Office 365 website at http://access.myune.edu.au.

Update – 3pm: This problem has now been resolved.

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We are currently experiencing some problems with the UNE website – some pages don’t load, others are only partially displayed.

We are working on the issue and are hoping to have it resolved soon.

Access to Moodle is available directly at http://moodle.une.edu.au

ITD will be performing scheduled maintenance on University IT systems and services this Saturday, 20th April 2013. The full-day maintenance will commence from 6am and will complete by 6pm, as a result, a number of systems and services will be briefly unavailable during this period.

This maintenance window does not include work on Moodle – the online learning system will continue to be available throughout the day.

Online Admission and Online Enrolment (via MyUNE) will be available for most of most of the day but may be unavailable for brief periods as systems are updated and restarted.

Some network work is scheduled  however  the on-campus network will remain available throughout most of the day.

For all Students and staff

• Intermittent disruption to all services as systems are updated
• Booloominbah: No network or phones for approximately 1 hour during the day due to network maintenance
• Video conferencing:  Unavailable for approximately 1 hour

This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems. The schedule of maintenance windows for 2013 is on the ITD website (http://www.une.edu.au/it-services/policies/ ).

Please check the ITD service announcements web page regularly for information relating to ITD services interruptions and planned events. http://blog.une.edu.au/serviceannounce/category/itd-announcements/

Service Desk support will be available throughout the weekend – please contact servicedesk@une.edu.au (or 02 6773 5000) if you are experiencing problems during or after the maintenance outage.

ITD will be performing maintenance on University IT systems and services this Saturday, 16th March 2013. The full-day maintenance will commence from 6am and will complete by 6pm, as a result, a number of systems and services will be briefly unavailable during this period.

This maintenance window does not include work on Moodle – the online learning system will continue to be available throughout the day.

Online Admission and Online Enrolment (via MyUNE) will be available for most of most of the day but may be unavailable for brief periods as systems are updated and restarted.

Some network work is scheduled – the on-campus network will remain available throughout most of the day.

For all Students and staff

·         Some UNE systems will be disrupted for short periods throughout the day as they are upgraded / restarted. This will include Barney.

·        The on-campus network may be unavailable for brief periods.

This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems. The schedule of maintenance windows for 2013 is on the ITD website (http://www.une.edu.au/it-services/policies/ ).

Service Desk support will be available throughout the weekend – please contact servicedesk@une.edu.au (or 02 6773 5000) if you are experiencing problems during or after the maintenance outage.

Regards,