There are two maintenance events happening next week that will impact IT systems availability; the first by our Moodle provider, Netspot on Friday evening 17th January; and the second our regular maintenance event on Saturday 18th January 2014.
A FULL outage of Moodle will commence at 10:30pm (AEST) on Friday 17th January and be complete by 2:30am (AEST) on Saturday 18th January 2014.
The regular maintenance will commence from 6am Saturday and will complete by 6pm Saturday.
For staff: Staff should expect intermittent outage of all services for from 6am to 6pm Saturday 18th. Moodle should be available to staff on Saturday 18th after 2:30am. Note that the phone system will also experience disruption.
For Students: Moodle and Student email (Office 365) will NOT be affected on Saturday 18th after 2:30am AEST.
These events are one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems.
The schedule of maintenance windows for 2014 is on the ITD website (http://www.une.edu.au/current-students/support/it-services/it-maintenance-dates) Please check these dates before planning any events that may require IT services or support.
Service Desk support will be available throughout the weekend – please contact servicedesk@une.edu.au (or 02 6773 5000); Toll Free 1800 763 040 if you are experiencing problems after the maintenance outage.