Dear Colleagues and Students,
ITD will be performing maintenance on University systems and services next Saturday the 14th April 2012.
The half-day maintenance will commence from 6am and will complete by midday, as a result, a number of systems and services will be unavailable during this period. We are aware that over 30 intensive schools will be in progress on this day and have scheduled work to keep disruptions to teaching at a minimum.
- As network switches are rebooted to install updates, there will be very brief localised network interruptions.
- There will be brief outages for some UNE systems throughout the morning (with limited impact on intensive school activity)
- Moodle / Learning Studio or the UNE website (including OLA and OLE) will NOT be affected and will remain available
This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems. The schedule of maintenance windows for 2012 is on the ITD website (http://www.une.edu.au/it-services/policies/ ). Please check these dates before planning any events that may require I.T. services or support.
Service Desk support will be available between 10am and 6pm on the day – please contact the IT Service Desk by email (servicedesk@une.edu.au) or by phone (02 6773 5000 or 1800 763 040).