IT Scheduled Maintenance – Saturday, 15th of October 2011 (am)

Posted by | October 11, 2011 | ITD Announcements | No Comments

ITD will be performing maintenance on University systems and services this Saturday the 15th of October 2011.

The maintenance will commence from 6am and will complete by 1:00pm, as a result, a number of systems and services will be unavailable during this period.

For Students:

· All Students – ITD provided Teaching and Learning systems and University websites and email may be unavailable from 6:00am for a minimum of 3 hours.

· All Students –Moodle will be unavailable from 6:00am for a minimum of 3 hours

· On-campus students – ITD are performing upgrades across our phone and data network

1. There will be a disruption to phone services in the colleges during the morning from 6:00am.

2. Internet and network connectivity may be disrupted or unavailable between 6:00am and 1pm

3. on-campus wireless network may be periodically unavailable from 8:00am for a minimum of 1 hour

For Staff:

· Access to all major database systems will be disrupted from 6:00am, for a minimum of 3hours.

· ITD are performing upgrades across our phone and data network

1. Internet and network connectivity may be disrupted or unavailable between 6:00am and 1pm

2. on-campus wireless network may be periodically unavailable from 8:00am for a minimum of 1 hour

· If you are working on Saturday, there will be  a number of systems which are intermittently unavailable.

· Staff email, MFD printing, photocopying and scanning  and other staff services will experience interruptions during the outage as we perform maintenance on our servers.

· The on-campus wireless network will be periodically unavailable from 8:00am for a minimum of 1 hour

This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems. The schedule of maintenance windows for 2011 is  on the ITD website (http://www.une.edu.au/it-services/policies/ ).  Please check these dates before planning any events that may require I.T. services or support.

Should you require any further information or wish to provide feedback in anyway please contact the Service Desk team on 02 6773 5000 or via servicedesk@une.edu.au.