Archive for August, 2011

The Information Technology team will be performing maintenance on University systems and services Saturday the 3rd of September 2011.  The maintenance will commence from 6am and will complete by 1:00pm, as a result, a number of systems and services may be unavailable during this period.

For Students:
All Students –Teaching and Learning systems, University websites and email may be unavailable for periods of up to 30 minutes.
On-campus students – ITD are performing upgrades across our phone and data network: Internet and network connectivity may be disrupted or unavailable for short periods between 6:00am and 1pm; and on-campus wireless network may be periodically unavailable from 8:00am for a maximum of 1 hour.

This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems.

Should you require any further information or wish to provide feedback in anyway please contact the Service Desk team on 02 6773 5000 or 1800 763 040 or via servicedesk@une.edu.au.

FMS wish to advise that there will be some minor inconvenience due to works being undertaken:

FMS wish to advise that there will be some minor inconvenience due to works being undertaken:

FMS wish to advise that there will be an interruption to the following services due to works being undertaken:

Location(s):  Hill Paddocks and Isolator Facilities located to the North of the new Large Animal Facility (W070)  

Issue:    Limited Access  

Reason:  Construction of a new Wireless Network Tower

Please note:  Staff and students are advised to keep out of the barricaded restricted zone and obey any instructions in regard to Health & Safety while the works are being undertaken,

Date(s):  Today Monday 29 August 2011 until further notice  

Time(s):  All day

Contact Name:  Graham Johnson (Construction Manager)

Contact Phone: ext 3618

The IT Service Desk is running a survey to get your feedback on how well we support you.

If you have used the IT Service Desk (by phone, email, via AskUNE or in person) or the IT Client Services Team for desktop support, please spare us five minutes of your time and let us know about your experience – good or bad – with the support team.

Check your UNE email for a survey invitation (from Tuesday, 30th August). Thank you!

The It Service Desk now has a 1800 number to make it easier for students to contact us.

To get in touch with the IT Service Desk, the options are:

Email: servicedesk@une.edu.au
Via the AskUNE “Contact Us” tab
Phone: +61 2 6773 5000 or 1800 763 040
In person: Ground Floor of the Learning Commons (Dixson Library)

Please be aware that calls to the 1800 from mobiles may still occur a cost – check with your provider!

Facilities Management Services (FMS) wish to advise that there will be a temporary loss of access due to the following work being undertaken:

Facilities Management Services (FMS) wish to advise that there will be an interruption to the following services due to works being undertaken: