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Archive for May, 2011

Notice Of Disruption Of Services – Water Shutdown – Sports Union Buildings (S031 to S033)

Tuesday, May 31st, 2011

F.M.S. wish to advise that there will be an interruption to the following service due to works being undertaken:

Location:   Sports Union Buildings (S031 – S033)

Issue:  Water  shutdown

Reason:  Repair water valve 

Date(s):  Tuesday 31 May 2011 for approximately one hour 

Time:  12.30am to 1.30pm  (approximately) 

 Contact Name:  Geoff Roach (Plumbing Supervisor) 

Contact Phone: ext. 2570

RESOLVED: IT-Info: Problem with security certificate on Media / Podcast server – 25th May, 4pm

Wednesday, May 25th, 2011

We are currently experiencing problems with an expired security certificate on the server that contains our podcast library. When you try to access a podcast from our media server, you receive an error message warning you about an expired certificate.

If your browser does allow you to continue or to set up an exception, please do so and continue to access the page as normal. Some more recent browsers will not allow you to continue to an “insecure” site – in which case you may need to wait until the certificate is updated (within the next few hours) before accessing the podcasts.

This problem also affects the “Message of the Day” feature in Blackboard

Notice of Disruption – Contractors Moving Through Building – All Areas of the University

Wednesday, May 25th, 2011

F.M.S. wish to advise that there will be an interruption to the following service due to works being undertaken:

Location:   All of Campuses

Issue:       Contractors moving through buildings

Reason:    Fire Service Inspection 

Date(s):  Today Wednesday 25 May 2011  

 Contact Name:  Chris Ipkendanz (Acting Campus Services Manager)

Contact Phone: ext. 2066

Notice of Disruption – Lamble Building (C033) – Lift Out of Order

Wednesday, May 25th, 2011

FMS wish to advise that there will be an interruption to the following services due to works being undertaken:

Location(s):  Lamble Building (C033)

Issue:  Lift out of order

Reason: Emergency Repairs 

Date(s):  Thursday 26 May 2011 

Time(s): 10.00am to 12.00 noon 

Contact Name: Graham Harland (MER Coordinator)

Contact Phone: ext 3103

Notice of Disruption – All Buildings – Mechanical Services – Filter Cleaning.

Friday, May 20th, 2011

FMS wish to advise that there will be an interruption to the following services due to works being undertaken:

Location(s):  All Buildings

Issue:  Minor Disruption around buildings as Contractor moves through 

Reason:  Mechanical Services – Filter cleaning 
Date(s):  Tuesday 24 May and Wednesday 25 May 2011

Time(s): 8.00am to 4.00pm  (approximately)

Contact Name: Graham Harland (MER Coordinator)

Contact Phone: ext 3103

Notice Of Disruption To Services – Power Shut Down – Milton Building (E06) & Yarm Gwanga (C019)

Thursday, May 19th, 2011

Facilities Management Services (FMS) wish to advise that there will be an interruption to the following services due to works being undertaken:

Location: Milton Building (E06) & Yarm Gwanga (C019)

Issue:  Power Shut down

Reason:  Renew mains into Yarm Gwanga 

(Please note:  Computers are to be managed accordingly)

Date:  Saturday 21 May 2011 

Time: 8.00am to 4.00pm approximately

Contact Name:  FMS Helpdesk

Contact Number: ext 2065

System availability – Saturday 21st of May – (ITD Scheduled Maintenance)

Tuesday, May 17th, 2011

Dear Colleagues and Students,

ITD will be performing maintenance on University systems and services this Saturday the 21st of May 2011.

The maintenance will commence from 4am and will complete by midday. A number of systems and services will be unavailable during this period.

For Students:
·        All Students – The Virtual Learning Environment and related online systems will be unavailable from 4:00am for a minimum of 5 hours as key infrastructure components are upgraded to improve long term availability

·        On-campus students – we are performing upgrades across our network.  There may be a brief internet outage and services may be intermittently disrupted throughout the day.  You should be able to reconnect immediately following service recommencement.

For Staff:
·        Core business systems will be unavailable form 4:00am for a minimum of 5 hours while key infrastructure components are upgraded to improve long term availability

·        Staff email, MFD printing, photocopying and scanning  and other staff services will experience interruptions during the outage as we perform maintenance on our servers.

·        We are performing upgrades across our network.  There may be a brief internet outage and services may be intermittently disrupted throughout the day.  You should be able to reconnect immediately following service recommencement.

Please note that the Service Desk will be providing telephone support as usual (9am to 5pm) so if you experience any unusual problems please email servicedesk@une.edu.au, contact them via AskUNE or call the Service Desk team on 02 6773 5000.

This event is one of a regular schedule of maintenance windows during which essential upgrades and maintenance improvements are applied to University systems. The schedule of maintenance windows for 2011 is  on the ITD website (http://www.une.edu.au/it-services/policies/ ).  Please check these dates before planning any events that may require I.T. services or support.

Schedule times may vary to cater for important events such as residential schools and notices regarding the schedule of maintenance windows will be posted on the ITD Services Announcements web page before each scheduled window.

Notice of Disruption – Intermittent Electricity Outages – Riggs Building (C023), Stokes Building (C024), Lewis Lecture Theatre (C028), Booth Block C027), Maths & Computing Science (C026), Rural Futures (C012), Water Policy/Sports Exercise (C021), Psychology Buildings (S005 – S008), Mary White College (S171 – S179), Zoology Building (S001), Botany Building (S002), Botany Greenhouse & Mescosm (S040), 1st Year Bio Science Lab and Lecture Theatre (S003), McClymont Building including Rural Science Annexe (W034), Natural Resources Building (W021) and Earth Sciences Building (C002)

Wednesday, May 11th, 2011

FMS wish to advise that there will be an interruption to the following services due to works being undertaken:

Location(s):  Riggs Building (C023), Stokes Building (C024), Lewis Lecture Theatre (C028),  Booth Block C027), Maths & Computing Science (C026), Rural Futures (C012), Water Policy/Sports Exercise (C021),  Psychology Buildings (S005 – S008), Mary White College (S171 – S179), Zoology Building (S001), Botany Building (S002), Botany Green house & Mescosm (S040), 1st Year Bio Science Lab and Lecture Theatre (S003), McClymont Building including Rural Science Annexe (W034), Natural Resources Building (W021) and Earth Sciences Building (C002) 

 Issue:    Intermittent Electricity Outages

Reason:  Test back feeding of  Buildings for two day Country Energy outage to replace Riggs Substation   

Date(s):  Saturday 14 May 2011  

Time(s):  8.00am to 2.00pm 

Contact Name:  Colin Barry (Acting Infrastructure Manager)

Contact Phone: ext 2261

Notice of Disruption to Services – Roaming Dogs – College Campuses

Thursday, May 5th, 2011

 

 

Attention University Community:

 

Please be aware of two Pit Bull Terrier Dogs roaming around College Campuses. 

If you do see them please do not approach and report their location immediately to Safety and Security on ext 2099 or email security@une.edu.au

 

Thank you for your cooperation in this matter

 

Facilities Management Services.

 

RESOLVED: Problems with Sakai – Wednesday, 4th May, 6.45pm

Wednesday, May 4th, 2011

Update at 10.30pm: This problem has now been resolved
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We are currently experiencing problems with the Sakai online learning system – it is currently unavailable both through MyUNE and directly from http://sakai.une.edu.au.

We are working on the problem and are hoping to have it resolved soon.