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Archive for April, 2011

RESOLVED: Problem accessing Sakai via MyUNE – Wednesday, 27th April, 9pm

Wednesday, April 27th, 2011

Update Thursday, 28th April, 9am. This problem is now resolve.

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We are currently experiencing problems with access to Sakai via the MyUNE portal – the icons linking to the units are not visible in the MyStudy tab.

If you are experiencing this problem, please use the link below to access Sakai directly.

http://sakai.une.edu.au

If the direct link does not work, please contact the IT Service Desk on servicedesk@une.edu.au with a description of the problem and include any error messages.

Notice Of Disruption Of Services – Water Shutdown – St Marks Chapel W036 and St Marks Chapel Childcare, EBL Buildings (W037, W038, W039, W040, W042), ABRI Building (W041) and Sports Union Buildings

Wednesday, April 27th, 2011

F.M.S. wish to advise that there will be an interruption to the following service due to works being undertaken:

Location:   St Marks Chapel W036 and St Marks Chapel Childcare, EBL Buildings (W037, W038, W039, W040, W042), ABRI Building (W041) and Sports Union Buildings 

Issue:  Water  shutdown

Reason:  Repair leaking water valve 

Date(s):  Friday 29 April 2011

Time:  10.00am to 10.30am (approximately) 

 Contact Name:  Geoff Roach (Plumbing Supervisor) 

Contact Phone: ext. 2570

Notice Of Disruption To Services – Footpath – back of Oorala Centre (E022) – Temporarily Closed.

Wednesday, April 27th, 2011

FMS wish to advise that there will be some minor inconvenience due to works being undertaken:

Location(s):  Footpath at the back of Oorala Centre (E022) 

Issue:  Loss of Access

Reason:  Replacing footpath

Date(s):  Today Wednesday 27 April to Thursday 28 April 2011 

Contact Name:   Bede Davies  (Grounds/Gardens Supervisor)

Contact Phone:   ext 2095

Notice Of Disruption To Services – Slight Inconvenience – Milton Building (E006)

Monday, April 18th, 2011

FMS wish to advise that there will be some minor inconvenience due to works being undertaken:

Location(s):  External Walls Milton Building (E006) 

Issue:   Slight inconvenience 

Reason:   Patch up painting

Date(s):  Tuesday 19 April to Friday 29 April 2011 (approximately - weather permitting) 

Time(s): All day

Contact Name:   Garry Johnson (Carpentry Supervisor) 

Contact Phone:   ext 2550

RESOLVED: Problems with online system (Blackboard, Esubmission) – Monday, 18th April, 10.30

Monday, April 18th, 2011

Update 2.45 pm: The problem has now been resolved and all online systems are working as normal.

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Update at midday: The esubmission system is avaialble directly at http://une.edu.au/esubmission. Blackboard, however, continues to be problematic.

We are still working on the problem.

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Update at 11.45am: This problem is still ongoing.

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We are currently experiencing problems with some of our online systems – including Blackboard and Esubmission.

Access to Sakai via http://sakai.une.edu.au as well as other websites (MyUNE, email) does not appear to be affected.

We are working on the problem and are hoping to have it resolved soon

UNE Web Cluster Services Unavailable

Tuesday, April 12th, 2011

We are currently experiencing problems with UNE web cluster services , and as a result staff and students will be unable to access myUNE, or the Staff wiki.

For students, the direct link to Blackboard or Saki will get you acces to your units.

For Blackboard units this is:
http://olt.une.edu.au

For Sakai units this is:
http://sakai.une.edu.au

We are working on the problem an are hoping to have it resolved soon.

Please contact the IT Service Desk via AskUNE (http://www.une.edu.au/askune), by email (servicedesk@une.edu.au) or on 02 6773 5000 if you have any questions.

Notice Of Disruption To Services – Loss of Water – Pat O’Shane Building (C013)

Tuesday, April 12th, 2011

F.M.S. wish to advise that there will be an interruption to the following area due to works being undertaken:

Location:  Pat O’Shane Building (C013)  

Issue:  No water

Reason:  Repairs to water pipes

Date:  Today , Tuesday 12 April  2011

Time: 10.30am to 11.30 am (approximately) 

Contact Name: Geoff Roach (Plumbing Supervisor)

Contact Phone: ext. 2570

Reminder – Notice of Disruption – Background Environmental Air Monitoring – Various Buildings on all Campuses – Academic and Residential

Monday, April 11th, 2011

FMS wish to advise that there will be an interruption to the following services due to works being undertaken:

Location(s):  Various buildings on all campuses - Academic and Residential  

Issue:    Background Environmental Air Monitoring

Reason:  Annual Air Monitoring of Work Place Environment    

Date(s): Monday 11 April to Thursday 14 April 2011  

Time(s):  8.00am to 4.00pm 

Contact Name:  Colin Barry (Acting Infrastructure Manager) 

Contact Phone: ext 2261

RESOLVED: Problems with esubmission / online units – Monday, 11th April 2011, 9.30am

Monday, April 11th, 2011

Update 11am: This problem has now been resolved. Please contact the IT Service Desk on 02 67735000 or email servicedesk@une.edu.au if you are still experiencing problems.

We are currently experiencing problems with our esubmission system and access to online units via MyUNE.

Please try the direct links to units:

Blackboard at http://olt.une.edu.au and Sakai at http://sakai.une.edu.au

We are working on the problem and are hoping to have it resolved soon.

Apologies for the inconvenience caused.

The IT Team.

RESOLVED: UNE Student Webmail

Sunday, April 10th, 2011

We are currently experiencing problems with Student Webmail , and as a result students will be unable to access their UNE email.

We are working on the problem an are hoping to have it resolved by 9:00am tomorrow morning (11th of April 2011).

Please contact the IT Service Desk via AskUNE (http://www.une.edu.au/askune), by email (servicedesk@une.edu.au) or on 02 6773 5000lighting 02 6773 5000 hting if you have any questions.