In accordance with the ITD’s scheduled maintenance window plan, the next maintenance event will occur on Saturday the 9th of January 2010.

ITD will be performing maintenance work between 6:00am and 11am and as a result of this,

· Blackboard Online Teaching System will be unavailable for approximately 2 hours
· Services reliant upon Windows Server infrastructure e.g. domain authentication, file shares, printing; will individually be unavailable for short periods as each server and system is updated and restarted
· Services reliant upon Unix Server infrastructure e.g. web sites, myUne, student email; will individually be unavailable for short periods as each server and system is updated and restarted
· Exchange email services including Webmail may be briefly unavailable as a new security certificate is added

This event is one of a regular schedule of maintenance windows during which essential upgrades and maintenance improvements are applied to University systems. The schedule of maintenance windows for 2010 has been finalised and is on the ITD website. Please check these dates before planning any additional events that may require I.T. services or support.

Schedule times may vary to cater for important events such as residential schools and notices regarding the schedule of maintenance windows will be posted on the ITD Services Announcements web page before each scheduled window.

Please check the ITD service announcements web page regularly for information relating to ITD services interruptions and planned events.

Should you require any further information or wish to provide feedback in anyway please contact the Service Desk team on 02 6773 5000 or via servicedesk@une.edu.au.

We apologise for any inconvenience caused.