You are here: UNE Home / UNE Blogs / UNE Service Announcements

Archive for October, 2009

RESOLVED: ITD-Info: Problems with access to Sakai through MyUNE

Thursday, October 29th, 2009

Update: This issue has now been resolved (5.30 pm, Thurday, 29th October).

We are currently experiencing problems with access to Sakai through the MyStudy tab in MyUNE.

Please use http://sakai.une.edu.au as the direct link to your units.

Apologies for the problems,

RESOLVED: ITD-Info: Problems with Exchange email

Thursday, October 29th, 2009

Update: This issue has now been resolved (5.30 pm, Thursday).

We are currently (Thursday, 29th October 2009, 4.30pm) experiencing problems with some of our server hardware.

The following services are affected:

  • Exchange email server (staff email, not student “Webmail”)

We are currently working on the issues and hope to have the problems resolved soon.

Apologies for any inconvenience caused.

Notice of Disruption - Dixson Library (C031) - Staff Lift Repairs

Thursday, October 29th, 2009

FMS wish to advise that there will be an interruption to the following services due to works being undertaken:

Location(s):  Dixson Library (C031)

Issue:  Staff Lift Repairs 

Reason:  Fitting Door Sensors 

Date(s):  Wednesday 11 November and Thursday 12 November 2009

Time(s):  All day

Contact Name: Graham Harland (MER Coordinator)

Contact Phone: ext 3103

ITD-Info: Problems with some “portlets” in MyUNE

Tuesday, October 27th, 2009

We are currently experiencing some problems with the portal and some of the “portlets” (eg in the MyStudy tab)

If you see cogwheels with a “Channel Timeout” error, please try to click on “refesh the channel” a couple of times - the problems is often resolved on the second or third attempt.

However, if the timeout persists, please access your units directly (bypassing the portal).

Blackboard: http://olt.une.edu.au

Sakai: http://sakai.une.edu.au

We are working on the problem and hope to have it resolved soon.

RESOLVED: Problems with “Payment Gateway” - online top-up of MFD credit

Monday, October 26th, 2009

We are currently experiencing problems with the application that applies online credit to students’ MFD accounts (”Payment Gateway”) and this application will be unavailable until further notice.
To top up your MFD account, please use the cash loader in the Dixson Library Learning Commons.

Notice Of Disruption To Services - Replacing Light Fittings - Arts Building (E011)

Monday, October 26th, 2009

FMS wish to advise that there will be some minor inconvenience due to works being undertaken:

Location(s):  Arts Building (E011) 

Issue:   Minor inconvenience

Reason:   Electrician moving through building replacing  light fittings

Date(s):  Today Monday 26 October for approximately two weeks.  

Time(s):  All day

Contact Name:   Steve Howard (Electrical Supervisor)

Contact Phone:   ext 3103

Notice Of Disruption To Services - Blue/Red Parking Bays - Water Resources Building (W021)

Friday, October 23rd, 2009

F.M.S. wish to advise that there will be an interruption to the following area due to works being undertaken:

Location:  Blue/Red Parking Bays near Water Resources Building (w021)

Issue:  Closed

Reason:  Installation of concrete barrier

Date(s):  Monday 26 October to Thursday 29 October 2009 

Time(s):  All day  

Contact Name:  Bede Davies (Grounds/Gardens Coordinator)   

Contact Phone: ext. 2095

Notice Of Disruption To Services - Turning off heating for Summer - Academic Campus

Thursday, October 22nd, 2009

F.M.S. wish to advise that there will be an interruption to the following area due to works being undertaken:

Location:  Academic  Campus  

Issue:  Turning off  heating for Summer

Reason:  With the onset of warmer weather, FMS will be turning off the heating systems across the Academic Campus.   FMS will monitor weather forecasts via the Bureau of  Meteorology web site, and will attempt to anticipate any significant downturn in conditions.  College heating will remain enabled until requested otherwise by the office of the Residential Administration System.

Date(s):  Today Thursday 22 October until further notice.  

Contact Name: Col Barry (Acting Infrastructure Manager)  

Contact Phone: ext. 2261

Notice Of Disruption To Services - Heating Turned Off - Today Only

Tuesday, October 20th, 2009

F.M.S. wish to advise that there will be an interruption to the following area due to works being undertaken:

Location:  University Campus  

Issue:  Heating turned off

Reason:  As a consequence of yesterdays power problems Country Energy will take power off the Kleenheat Gas Plant at the corner of  Madgwick Drive & Clarks Road.  To reduce load on the plant, all University heating systems have been turned off for today. 

Date(s):  Today 20 October 2009 

Contact Name: Col Barry (Acting Infrastructure Manager)  

Contact Phone: ext. 2261

Notice of Disruption - All Buildings - Contractor moving through - Filter Cleaning to Mechanical Ventilation Systems.

Monday, October 19th, 2009

FMS wish to advise that there will be an interruption to the following services due to works being undertaken:

Location(s):  All Buildings

Issue:  Minor Disruption around buildings as Contractor moves through 

Reason:  Filter cleaning to Mechancial Ventilation Systems

Date(s):  Tuesday 20 October to Friday 23 October 2009

Time(s):  All day

Contact Name: Graham Harland (MER Coordinator)

Contact Phone: ext 3103