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Archive for February, 2008

Get updated content – the easy way

Monday, February 25th, 2008

rsstitleweb.jpgAre you looking for a way of keeping up with new information? Google offers an RSS reader that will help access updated content.

Some websites produce new content regularly – news sites, blogs and other regularly updated sites. You can usually subscribe to these sites to get updated content automatically. Some sites ask you to subscribe to receive  email updates  while others allow you to subscribe to an RSS feed.To subscribe to an RSS feed you’ll need an RSS reader.

Check out this article for an intro to RSS http://blog.une.edu.au/itd-news/2007/04/24/introducing-rss/ There are lots of RSS readers available and many of them are free. Google reader is a web-based RSS reader (which means that you can access material from any computer). It includes a number of features including a good search facility and the option to set up folders. It’s also easy to use Google reader although you will have to sign up for a Google account (this is free).

Check out  http://blogpond.com.au/2008/01/09/how-to-set-up-google-reader/  for more info on Google reader, including instructions for signing up for a Goggle account. You can also check out      http://blogpond.com.au/2008/01/09/how-to-add-new-feeds-to-google-reader/ for instructions for adding ‘feeds’ to your Google reader.

Welcome to all new staff and students

Monday, February 25th, 2008

students-with-laptopgrainwe.jpgTo all new students and staff – a big welcome to UNE ! While uni might seem a little daunting at first – getting on top of IT stuff should be a snitch.

Your UNE username and password will become your key to accessing a range of services at UNE. It will identify you on the uni’s computer systems, allow access to MyUNE, email, the internet and other IT services.

It’s easy to register for a UNE username and password and you can even do it online. Simply go to www.une.edu.au/register and follow the instructions. You will need to have your student number handy and remember to enter your full name just as it appears on your enrolment.

If you have any problems getting a UNE username and password please visit the IT Service Desk (either in the library or the ground floor of the ITD building) for help.

Who is lurking in your workplace ?

Monday, February 18th, 2008

officeworkersforweb.jpgWith charging for internet access based on the number of people working in your area – you should be checking for lurkers.

ITD charges UNE departments $5 per month for internet access for staff. But it turns out that some areas have been paying for internet access for ‘phantom staff’, who are no longer at UNE.

It might not sound like much but a growing army of ‘phantom staff’ could end up becoming a significant cost. All area managers are encouraged to check staff lists and kill off any phantom workers.

CDMA – Update

Friday, February 15th, 2008

With the CDMA network now sheduled to close on April 29th it’s time to sort out your mobile phone.

After much uncertainty, the CDMA network is now due to be discontinued on April 29th. Any staff with a UNE mobile on the CDMA network should consider changing over to the Telstra Next G network.

The Service Desk provides purchasing, account administration, international roaming and support for UNE mobile phones. For more information visit http://www.une.edu.au/it-services/staff/phone/mobilephone.php

Extended Service Desk hours for 2008

Friday, February 15th, 2008

servicedeskweb.jpgWith the Dixson Library’s new Learning Commons nearing completion, the Service Desk is pleased to announce extended hours for 2008.

Students can access the Service Desk between 8:30 and 7pm Monday – Thursdays and 8:30 to 5pm on Fridays during term. Service Desk staff will also be available between 1pm and 5pm on Saturdays and Sundays during term time and residential school periods. 

Outside of term times Service Desk staff will be available between 8:30 and 5pm Monday to Friday only. 

The Service Desk for UNE staff will be available between 8:30 and 5:30 Monday to Friday.

Once renovations to the Dixson Library are complete students will be able to access Service Desk staff in the Learning Commons on the Library ground floor. Both students and staff can continue to access the Service Desk on the ground floor of the ITD building.

Computer talk forum

Friday, February 1st, 2008

Here’s a new way to ask questions, raise issues or share tips – the Computer talk forum is now up and runningcomputer_talk.gif

Computer talk was launched this week by ITD Servicedesk staff to provide a forum for UNE staff and students to ask questions, raise issues and share tips on anything computing.

ITD Servicedesk staff will actively participate in the forum providing information and advice on problems and issues. To access the forum visit https://forum.une.edu.au/tiki-view_forum.php?forumId=10

You will need your UNE username and password to log in