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Archive for November, 2007

email hotheads

Monday, November 26th, 2007

emailicon-copy.jpgNew research confirms that Australians fire off emails without stopping to think about what they’re sending.

Researchers found that only a third of people thought about whether email was the best form of communication and more than 60% admitted that they sent emails without thinking about the content. More than 50% of people admitted to having sent emails to the wrong recipient.

To read more visit

How to opt-in for SMS

Monday, November 26th, 2007

To opt in for SMS results delivery..first go to your student portal MyUNE (There’s a link to myUNE at the top of every page just next to the search button).

Once in myUNE select the myStudy tab. The results section on the right will advise whether you are signed up for SMS and guide you through the process.

The results tab also tells you that you will receive exam results by email (and reminds you of your UNE email address) and on top of that there’s a link to the online results page!!

Students Opt-in for SMS

Monday, November 19th, 2007

smsresultsweb.jpgThe response to ITD’s SMS results project has been astronomical with more than 1700 students opting in to receive their second semester results by SMS.

From second semester 2007 all students will automatically receive an email (to their UNE email address) informing them of their course results. Results will also be available online.

In addition students can opt-in for SMS delivery of results by visiting the new results portlet in my-UNE. If you want to opt-in for SMS you need to ensure that you do so at least one day prior to the release of results.

ITD Newsletter – Out now!!

Monday, November 12th, 2007

Don’t forget to check out the latest ITD Newsletter. You can get it online here

Noticed something missing?

Monday, November 12th, 2007

spamcomputermonitorweb.jpgA new anti-spam, anti-virus email system means much less spam for users.

As part of the upgrade to the UNE data network, ITD has recently installed a new anti-spam, anti-virus email filtering system.

Initial results show that the amount of email now being identified as spam is 93% up from 86% previously identified as spam. This means much less spam in your inbox.

The new system is able to evaluate incoming emails in a number of ways.

1. Email coming from an address identified as a source of spam will be
2. Email without a valid ‘from’ address will be blocked.
3. Content will be evaluated and emails with content identified as spam
will be blocked. 

Email identified by this new services as “possibly” spam will be tagged as
spam, with the word [SPAM] added to the subject line and passed on to your

As well as fewer spam emails users can now send and receive Zip files to their UNE email account. Before being delivered to a user all attached files will be scanned by the new anti-virus software.

If you have any questions or concerns about the new email filtering system – contact the Servicedesk on x5000.

Aussie research promises faster broadband

Tuesday, November 6th, 2007

snailweb.jpgWith broadband in many parts of Australia still crawling at a snail’s pace, a researcher from the University of Melbourne has worked out a way to reduce cross-talk interference and make standard ADSL up to 100 times faster…..

Find out more …

UNE Network upgrade – update

Tuesday, November 6th, 2007

networkupgradeweb.jpgContracts have been signed and boxes of new equipment have begun arriving at UNE.  With the network upgrade about to get underway here’s how you can find out about network outages and upgrade works.

After months of planning the upgrade to UNE’s data network is about to become a reality. Over the next few months hundreds of switches, cables and other devices will be replaced. This means that users will have a very speedy 1000 Mbit/s connection to the network.

There will of course be a need to disrupt access to the network for upgrade works to be carried out. ITD wants to keep users informed about outages so that inconvenience to staff and students is minimised. So here’s how you can stay in touch….

The Net-Ops mailing list – this mailing list provides information on the status of the UNE campus network, UNE’s regional network, the network link to Sydney, AARNet and the internet. If you want to have access to the latest information about network outages you are urged to subscribe to this list. To subscribe go to:

ITD is currently working on a list of staff contacts for each area. Email notification of outages will be sent to staff on this list. If you would like to be included on a contact list please email

And of course there’s always the ITD news blog…..I’ll be including information on network outages relating to the upgrade.

The MFD’s are coming….

Thursday, November 1st, 2007

mfd.jpgWhen is a photocopier not a photocopier? When it’s an MFD….

New generation photocopiers are printers, scanners, faxes and more as Ross Williams in Finance discovered. “They used to be just photocopiers but now they’re really more like computers - they have software and they need to be networked.”

The MFD (multi-function device) is coming to UNE and will significantly reduce the cost of printing and photocopying not to mention the number of devices cluttering up offices. Copying and printing will be reduced to 0.8c a page for black and white and 9c a page for colour.

UNE is planning to roll out more than 100 MFD’s around the university. As UNE no longer has an arrangement with Konica to service current machines an interim servicing arrangement has been negotiated by Finance. Contact Ross Williams for more information.